Business Intelligence and Application Support Analyst

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Job description

Salary Range: $66,560 - $73,600

DCS Corp is seeking an experienced, motivated, and professional individual to become a member of the team supporting the F/A-18 & EA18G Advanced Weapons Laboratory Enterprise Data Fusion (EDF) team. This role will be part of the EDF scrum team focused on supporting business application development, testing and data wrangling/reporting.

Essential Job Functions:

Works with all levels of customers in a constantly changing and dynamic organization.

Communicate clearly and effectively, early and often.

Prioritize tasking and meet deadlines.

Provide ServiceNow no/low code configuration.

Provide process improvement analysis and support.

Provide data analysis, metrics and reporting development support.

Verify data and report/dashboard/applications for accuracy with extreme attention to detail.

Investigate, troubleshoot, and resolve anomalies in data, reports, dashboard and applications.

Support application development process across platforms with testing.

Required Skills:

Due to the sensitivity of customer related requirements, U.S. Citizenship is REQUIRED and work is on-site.

A bachelor's degree plus 1 years of relevant experience is required. An associate degree plus 2 years of relevant experience or high school diploma plus 8 years of related experience will also be considered.

Ability to obtain and maintain a Security Clearance.

Follow all policies and procedures governing the secure operation and authorized use of DoD information systems.

Basic skills in Microsoft Office (Outlook, Word, PowerPoint).

Intermediate skills in Microsoft Excel (formulas, charts, pivot tables, data models).

Experience with macros and queries (prefer Microsoft VBA, Python and SQL).

Experience with using databases, relational theory, data modeling, data transformation/wrangling.

Creating visualizations (Python, Tableau, Qlik).

Understanding of data analysis, data science, machine learning and statistics.

Understanding of ServiceNow fundamentals and basic configuration.

Ability to learn quickly and think outside of the box.

Team player with a positive, 'can do' attitude.

Desired Skills:

Experience with MS SQL Server Reporting Services (SSRS), PowerBI and report development.

Experience with ServiceNow development.

Experience with JavaScript.

Experience with process mapping and process improvement efforts.

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