Student Development Advisor

---

Job description

Overview:
Do you enjoy helping individuals achieve their educational and career goals? As a Student Development Advisor you'll have the opportunity to interact with a diverse range of individuals. This role offers great career growth opportunities and exposure to gain experience in sales and operations.

Position Overview:

Our Student Development Advisors are the Advanced Training subject matter experts on the campus. They work to change the world, one life at a time, by helping students achieve their dreams through education. One should enjoy making connections with others and thriving in a fast-paced, collaborative, team environment. Proactively establishing relationships with students, employers, and other departments on campus is vital within this role as is consistently achieving results even under difficult circumstances. The Student development Advisor performs activities in support of enrolling students in advanced training programs by having a friendly, warm demeanor as well as demonstrating a genuine interest in the needs and concerns of our students. One must be able to conduct engaging presentations and be an effective communicator in both verbal and written formats to be successful in this position. The ideal candidate will have a customer-focused, extroverted style that can enliven, engage and positively impact individuals. In addition, an ideal candidate can quickly adapt to changing situations and utilize persuasive skills to address concerns.

What We Offer:

$30-$34 per hour

Paid Training

FREE Tuition for you AND your Immediate Family for any UTI or Concorde Programs

Medical/Dental/Vision/Life Ins/STD & LTD Ins

401K, Paid Holidays, Paid Time Off

Responsibilities:
Promotes, markets, and recruits students for Advanced Training Programs by delivering informational, engaging, compliant presentations to all students in both individual and group settings throughout the program, providing guidance and direction regarding career opportunities while sharing the value proposition, and educating short-course students enrolled in core programs

Customer Service: Enhances student experience by answering student questions regarding Advanced Training Programs.

Collaborative Mindset: Works closely with Advanced Training Managers, Student Development Advisors from other campuses and other departments on a regular basis

Metrics: Drives outcomes related to Advanced Training metrics. Advises students regarding potential "downgrades" by addressing concerns and stressing the value proposition of completing an Advanced Training Program using persuasive skills

Owns the Program Change and Graduate Re-Enroll process including maintaining tracking logs for Program Changes and Graduate e-enrolls

Events: Plans and coordinates Advanced Training Program Expos and other promotional events. Interviews students to determine eligibility for Advanced Training Programs, begins application process, prepares electronic files and schedule interviews for Advanced Training Managers.

Other duties as necessary

Qualifications:
Education: High School degree or GED required.

Experience

1-2 years of customer service experience required

1-2 years of Sales experience required

Communication Skills: Strong verbal and written communication skills.

Accountability Skills: Willing to take ownership of, and identify, analyze and quickly resolve, complex issues.

Technical Skills: Must have good understanding of Microsoft Office programs.

Adaptability: Adapts to the situational needs of a given student or group to ensure information is conveyed and concerns are addressed regarding Advanced Training.

Interpersonal skills: builds effective relationships, works independently, ability to work in a fast paced environment, customer service attitude, self-motivated, organized, high level of attention to detail and accuracy

About Us:

It's all about the reputation. 55+ years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours Come and be a part of our legacy!

<!– job description page –>