Senior Director, HUB Services

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Job description

Job Title:Senior Director, HUB ServicesLocation:San Diego, CA / Hybrid / RemotePosition type:FLSA:Full time ExemptDepartment:Market AccessStrive to Bring a Profound Difference to our Patients
At Avidity Biosciences, we are passionate about the impact of every employee in realizing our vision of improving people's lives by delivering a new class of RNA therapeutics. Avidity is revolutionizing the field of RNA with its proprietary AOCs, which are designed to combine the specificity of monoclonal antibodies with the precision of oligonucleotide therapies to address targets and diseases previously unreachable with existing RNA therapies. If you are a committed, solution-oriented thinker, join us in making a difference and become part of our growing culture that is integrated, collaborative, agile and focused on the needs of patients. Avidity Biosciences, Inc.'s mission is to profoundly improve people's lives by delivering a new class of RNA therapeutics - Antibody Oligonucleotide Conjugates (AOCs ). Utilizing its proprietary AOC platform, Avidity demonstrated the first-ever successful targeted delivery of RNA into muscle and is leading the field with clinical development programs for three rare muscle diseases: myotonic dystrophy type 1 (DM1), Duchenne muscular dystrophy (DMD) and facioscapulohumeral muscular dystrophy (FSHD). Avidity is broadening the reach of AOCs with its advancing and expanding pipeline, including programs in cardiology and immunology through internal discovery efforts and key partnerships. Avidity is headquartered in San Diego, CA. For more information about our AOC platform, clinical development pipeline, and people, please visit and engage with us on LinkedIn and Twitter .The OpportunityThe Senior Director, HUB Services is responsible for ensuring that customers have access to their medicines across portfolios. The role involves the development and implementation of strategic initiatives through management of field-based HUB services teams across the Avidity portfolio creating synergies where applicable, and holding teams accountable. This role collaborates with the functional leaders across U.S. Market Access in strategy alignment and directs all vendors for third party patient services (including commercial co-pay assistance programs and patient assistance programs, etc.). The Senior Director is responsible for the development and oversight of vendor contracting, performance management, and for assessing and reporting on the vendor efficiencies, successes, and challenges.What You Will Contribute

• The Senior Director, HUB Services is responsible for efficient operations of the case management team with the HUB vendor as well as ensuring alignment and teamwork among cross functional stakeholders.
• Align on priorities across the portfolio ensuring access to medication is not disrupted.
• Work in partnership with Executive Director, Patient Services, and Senior Director, Site of Care, to develop strategy by tracking evolving market conditions and identifying areas of focus that impact the success of the organization.
• Lead buildout in partnership with IT on HIPAA compliant case management system.
• Build and lead internal case management team members through productive on-boarding, open communication, training and development opportunities.
• Implement appropriate accountabilities and performance management processes; build and maintain employee morale and motivation; ensure the team fulfills required competencies; foster a diverse and inclusive workplace.
• Develop and implement compliant patient support programs, including commercial copay assistance, bridge and patient assistance programs.
• Manage all HUB associated budgets and contracting.
• Recommend and oversee improvements and process changes to HUB services contracts as necessary, within the scope of company compliance guidelines to support patient and provider needs.
• Monitor and assess HUB and Copay vendor performance measures, staffing needs, and adjust when necessary.

What We Seek

• Bachelor's degree in a related field is required. MBA or advanced degree in a related field preferred.
• Minimum 15+ years of pharmaceutical/biotechnology experience with a minimum of 5 years in recent orphan experience, preferably with "ultra-rare" patient populations.
• Minimum 5+ years of experience in managed care, distribution or patient services/reimbursement.
• Minimum 8+ years in a management or leadership role of people or function.
• Minimum 2+ years experience at the prior level.
• Excellent leadership, project management and problem-solving capabilities.
• Proven track record in holding teams accountable and creating alignment across several stakeholders.
• Strength in assessing synergies and opportunities in both processes and teams.
• Experience working with multiple projects and managing multiple external vendors.
• Extensive knowledge of pharmaceutical reimbursement and managed care landscape, reimbursement processes, and specialty pharmacy and HUB operations.
• Experience working with multiple projects and managing multiple external vendors.
• Must have strong planning, project management, communication, and organization skills.
• Ability to gather feedback and provide clear direction is essential.
• Flexibility to work in a fluid, fast-paced environment with multiple demands with initiative and independence required.
• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.
• Requires approximately 50% travel, including some overnight and weekend commitments.

What We Will Provide to You

• The base salary range for this role is $260,655 - $288,092. The final compensation will be commensurate with such factors as relevant experience, skillset, internal equity and market factors.
• Avidity offers competitive compensation and benefits which includes the opportunity for annual and spot bonuses, stock options and RSUs, as well as a 401(k) with an employer match. In addition, the comprehensive wellness program includes coverage for medical, dental, vision, and LTD, and four weeks of time off.
• A commitment to learning and development which includes a variety of programming internally developed by and for Avidity employees, opportunities for job-specific training offered by industry, and an education reimbursement program.

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