Admission Attendant (3302) - San Francisco Recreation and Parks

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Job description

Job Description

San Francisco Recreation and Parks Permits Division, located at 49 South Van Ness Avenue, is now hiring a part time assignment to provide support for Special Event permits (runs, festivals, concerts, community events), Film & Photography, and Public Recreation (picnics, facility rentals, athletics). Responsibilities include:

Providing quality customer service via our call center, in person, and by email; responding to customer requests verbally and in writing regarding facilities, procedures, fees, and policies; responding to patrons' requests for directions and information about facilities & fees and other questions to aid patrons in their use and enjoyment of facilities and actively promoting permits of our facilities.

Processing payments and preparing daily reconciliation reports.

Preparing cost estimates including facility fees, staffing costs, security deposits, and other ancillary fees.

Meeting with clients and conducting site visits with potential permittees.

Managing permit details and ensuring compliance with the various applicable rules and procedures; also ensuring timely collection of all fees, security deposits, and required documentation; as well as tracking deadlines for permits and following up with client on missing items.

Communicating and coordinating all permitted activities with other Recreation and Park divisions and City Agencies as necessary.

Assisting with the preparation of marketing and promotional activities and website descriptions of sites; as well as maintaining and updating forms containing fees, policies, and procedures.

Performing related duties as assigned.

Please note that incumbents in this classification may be required to perform duties as listed in the class specification .

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