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Business Applications Manager - Port of San Francisco (1070)

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City and County of San Francisco

2024-10-01 06:41:35

Job location San Francisco, California, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Job Description

Within the Finance and Administration Division, the Port's Information Technology group consists of Business Applications and Infrastructure teams. We support the Port's mission, strategic plan, and daily operations with a focus on positive relationships with and quality service to everyone associated with the Port.

Under the general direction of the Information Systems Director, the Business Applications Manager (1070 IS Project Director) manages the Business Applications team, which is responsible for providing comprehensive production maintenance and support of the Port's various systems and business applications to ensure optimal uninterrupted daily operations. The areas of support include but not limited to, supply chain management (SCM), procurement, payroll, timekeeping, human resources, financials, collections, property management, maritime, reporting, interfaces, document management, and collaborative tools.

A critical function of the role also includes providing techno-functional leadership on application-related projects. The Port is initiating a long-term strategy to modernize and upgrade software applications and retire its aging and custom legacy applications, such as with the Oracle 11i eBusiness Suite ERP system, which is used to track work requests, facilitate work orders, maintain assets and inventory, manage time keeping, procurement, and other vital functions. As the application has become obsolete and minimally supported by Oracle, there is an urgent need to identify and implement a new software solution. The Business Applications Manager will serve as the technical lead on this replacement project currently underway, working alongside a project manager, vendors, the Business Applications team, and Port staff.

The essential functions of this position include:

Organize, direct, and supervise the work of a small team of techno-functional, senior level, business system analysts and external consultants.

Collaborate with the team on escalated issues technically complex in nature to bring about resolution.

Lead technology projects and formulate strategies for business applications development and integration with other applications, such as with GIS and PROPworks.

Serve as a liaison between Port staff and applications, facilitating effective communication to define project requirements and objectives.

Participate in the planning of resources, budgets, and project timelines.

Oversee the further development of, and promote the usage of, collaborative and document management tools like SharePoint.

Monitor system alerts, and work with the Port IT Infrastructure team, consultants, and vendors to resolve system-related issues affecting application uptime.

Implement and upgrade system hardware and application software as needed.

Ensure that the organization adheres to IT best practices, policies, and procedures in compliance with industry and regulatory standards.

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