Director, Food Services

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Job description

Description:

• Is this manager a Do Not Contact?: No

• Distribution Route (Team Track/Standard Distribution):

• Office Location (if remote, please provide the KP Site address): 2425 Geary Blvd, San Francisco CA 94115.

• Any Travel for this role?: Possibly

• Percentage of Travel? Very minimal, possibly once per month for peer group if they meet in person (Bay Area).

• Specific Details around travel including locations, frequency, different locations throughout the same day, etc. - Oakland Regional Office

o Parking Situation: Employee parking available for $75/month or $5/day. Parking garage located at 2130 O'Farrell St, San Francisco. First day, park at 2190 O'Farrell garage and we will setup parking once on site.

o Dress Code: Business casual

• Required Level of Education and Preferred Level of Education: Graduate degree preferred

• How many years of related experience are you looking for in your ideal candidate?: 5 years

• Any Required Certifications?: Registered Dietitian Certification Required

• Expected Shift: M-F 9a - 5p

• Interview Process: One round, Virtual

• Top Three things Worker will be doing: Managing day to day operations for nutritional services and our dietitians. Including patient care experience, productivity and budget.

• Top Three Skillsets needed: Organization, Strategic Thinking and People Skills.

Minimum Qualifications:

Minimum three (3) years of experience with PC based tools, Microsoft Office applications, Web-based applications.

Bachelors degree in Management, Business Administration, Nutrition Science, Culinary Arts, or related field AND minimum ten (10) years of experience in food service or a directly related field OR Minimum thirteen (13) years of experience in restaurant or health care food service industry or a directly related field.

Current SERVSAFE Manager certificate or a successfully completed sanitation course within the past year.

Potential for extension into 2025 and conversion to an FTE

Actual Job Title

Director, Food Services

Additional Job Details

Holds managers accountable for ensuring the completion of cleaning/sanitary logs and revises and aligns company standards to meet regulatory and compliance guidelines; plans the selection of vendor that will support the long-term needs of the or organization and ensures vendor contracts are in place, establishes vendor performance metrics, and drives practices to ensure service delivery is safe, sanitary, supports patient satisfaction, and is compliant with vendor agreements and regulatory standards; provides strategic direction and signs off on procurement budgets, and directing the strategic planning and continuous improvement of procurement, inventory management, labeling, storage, utilization, and recall of perishable and nonperishable food items; ensures a clear understanding across teams on protocols used to assemble patient meal trays and deliver/cater of food; coordinates with leaders across departments to support workplans to ensure food supply, delivery, and services are efficiently maintained during times of crisis or emergency; and reviews reported patient responses to quality control survey questions and integrates knowledge across businesses related to quality metrics to align initiatives that improve food service operations and the patient care experience.

Essential Responsibilities:

Prepares individuals for growth opportunities and advancement; builds internal collaborative networks for self and others. Solicits and acts on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Demonstrates continuous learning; oversees the recruitment, selection, and development of talent; ensures performance management guidelines and expectations to achieve business needs. Stays up to date with organizational best practices, processes, benchmarks, and industry trends; shares best practices within and across teams. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning resource plans with business objectives. Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact.

Oversees the operation of multiple units within a department by identifying member and operational needs; ensures the management of work assignment completion; translates business strategy into actionable business requirements; ensures products and/or services meet member requirements and expectations while aligning with organizational strategies. Gains cross-functional support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and fosters resolution of escalated issues. Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; prioritizes and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; ensures teams accomplish business objectives.

Contributes to sanitation and maintenance of food services work areas and equipment by: revising and establishing companys standards for cleaning and sanitizing procedures, and working with senior directors or above on future budget needs for new equipment or related expenditures are maintained.

Contributes to sanitation and maintenance of food services work areas and equipment by: establishing long-terms needs and aligning relationships with vendors to ensure vendor contracts are in place; implementing standards to ensure vendors are providing services consistent with vendor agreements, regulatory compliance standards; and establishing vendor metrics to ensure service delivery is compliant, safe, sanitary, and supports patient satisfaction.

Contributes to food procurement, storage, and distribution by: directing planning for inventory needs across the company, reviewing inventory usage, and providing strategic direction

Feeder Requisition Tracking Number

(No Value)

Is the position remote?

KP Onsite

Is this a feeder/placement req?

None of the above

Is this a payroll req?

Yes

Manager Requested: Do Not Contact

No

Role Type

Care Critical (Non-Clinical)

RPM/ClickStaff Time Entry

ClickStaff Time Entry

Education

Associates

Is a specific license of certification required?

Yes

Is a Motor Vehicle check required?

No

Is a Health Screen required?

Yes

Is a Physical Exam required?

Yes

Hours per Day
8

Hours per Week
40

Total Hours
456.00

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