Duty Manager

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Job description

Company Description:
PrimeFlight Aviation Services provides major airlines and airports with the ground handling services, aircraft services and terminal services necessary for the safe and reliable operation of aircraft and the comfort and enjoyment of passengers. Through our national footprint, proprietary transition process and executive leadership composed of industry veterans, we've earned a solid foundation and track record of providing exceptional, value-driven airline services. Whether it's total handling or individual services, PrimeFlight has the right mix of service breadth and executional expertise to meet the ever-changing needs of our customers.

Overview:

This company is hiring for this position at an upcoming hiring event at the Business and Career Center! In-person interviews! See our posting for details!

INTRODUCTION

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

Perks of the job:

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Vision insurance

Paid time off

Growth potential

Part-time benefits could vary

WHY WORK FOR PRIMEFLIGHT?

We are committed to being a leading provider of commercial services within the aviation industry

Our teams focus on maintaining a positive working environment and treating all team members with respect

With more than 200 locations across the world, we offer opportunities for career progression

Enjoy a competitive pay scale

ABOUT US

We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!

Responsibilities:
Job Description

Our Duty Manager plays a critical role in overseeing the day-to-day operations of the airport, ensuring a smooth and efficient experience for passengers, staff, and airline partners. This position involves managing operational issues, responding to emergencies, and making real-time decisions to maintain operational flow and safety. Our Duty Manager liaises with various departments, including security, customer service, and ground handling, to coordinate efforts and address any challenges that arise. Also, you are responsible for monitoring compliance with airport regulations and standards, providing leadership and guidance to staff, and ensuring a high level of customer service and operational excellence.

WHAT IT'S LIKE TO WORK AS A DUTY MANAGER

You like working as a team, toward a common goal

Oversee day-to-day airport operations during assigned shifts, ensuring efficient and safe procedures

Coordinate with various departments, including security, customer service, and maintenance, for seamless operations

Respond to and manage operational emergencies and unusual situations

Ensure compliance with all aviation regulations and company policies

Monitor passenger flow and terminal activities, implementing adjustments for optimal service delivery

Address and resolve customer complaints and operational issues in a timely manner

Supervise, guide, and support operational staff, providing leadership and direction

Communicate effectively with airline representatives, ground handlers, and airport authorities

You have a great attention to detail

You enjoy working with a team or individually to accomplish your tasks

Strong customer service skills

Like to build long term relationships with your customers

Physical activity may include:Stand and walk for extended periods of time

Ability to lift 70 pounds or more

Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment

Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)

Qualifications:
Minimum age of 18 years old

Ability to read, write, speak, and understand the English language, to include documents

5 Years transportation/aviation operations experience

Knowledge of the Aviation Industry

Comfortable working with computers, mobile devices, and tablets

Ability to pass a drug screen

Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)

Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

Need help with your interview or resume?

Attend one or all the Job Search Workshops offered by NOVA Works at the Business and Career Center.

Sessions are scheduled from 11:00 a.m. to 12:00 p.m. Parking validation available. Bring your parking ticket with you.

Walk-ins welcomed but highly advised to register.

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