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Epic-Certified Willow Pharmacy Technical Lead - Technology Expert (HYBRID) DPH 9976

hiring now

City and County of San Francisco

2024-11-05 10:39:10

Job location San Francisco, California, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Job Description

Duties Include

Provides direct ongoing guidance and/or supervision to other IS Business Analysts or serves as the top application authority for one or more related application modules or systems.

Supports the design, build, implementation, and optimization of the Epic enterprise Electronic Health Record (EHR) for the San Francisco Department of Public Health.

Collects information from departments, clinicians, health workers, vendors, and internal and external customers regarding electronic system development, implementation, issues, recommendations, and utilization of best practices.

Translates functional requirements into application builds.

Maintains all system configuration and build parameters for application modules.

Uses logic and analysis to solve computer and application module problems.

Exercises judgment, decisiveness, and creativity in an environment subject to frequent change.

Prepares test plans, documentation, and training materials; work with venders to prepare technical specifications and scopes of work.

Prioritizes competing requests for services.

Application module optimization in conjunction with stakeholders.

Manages critical timelines effectively.

Manages communication between applications.

Application/module implementation and testing.

Documents work and adheres to change control procedures.

Maintains and updates Service Now, Orion, Sherlock, Nova, and/or other Epic build trackers or Epic project plans.

Other duties as required.

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