Event Services Manager

---

Job description

Job Description

Event Services Manager

At Accor, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Event Services Manager, where you will liaise between multiple departments to meet the needs - and exceed the expectations - of your clients.

What you will be doing:

Reporting to the Director of Event Services and Sales, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service

Confirm all event related information with clients

Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business

Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual

Create floor plans for each event to ensure banquets and clients are in agreement prior to set up

Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame

Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated

Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments

Follow departmental policies and procedures

Follow all safety policies

Other duties as assigned

Salary range $85,000-$114,000 USD annually

<!– job description page –>