Program Manager

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Job description

Program Manager

IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Job Reference Number: UBRJP(phone number removed)

Location: San Francisco, CA 94103

Job Type: Contract

Responsibilities:

Collaborate with People Infrastructure and Business Technology teams to manage requirements, sprints, and system updates.

Build and improve HCM internal processes from hire to retire.

Serve as a point of contact for service-related inquiries, triaging and escalating issues to engineering when necessary.

Partner with stakeholders to understand and define requirements.

Liaise with Technical Program Managers (TPM's) and Engineering teams for sprint planning and execution.

Monitor the health and performance of systems and tools.

Support analysis, design, deployment, and testing of new system functionalities, upgrades and patches.

Manage vendor relationships, including onboarding, accountability and engagement in RFP processes when necessary.

Partner closely with Product & Program Managers to execute against deliverables and support their day-to-day activities.

Qualifications /Skills:

4-7 years of relevant professional experience, with at least 3 years administering or supporting People Tech tools (e.g., Oracle, Workday, ServiceNow).

Experience using Jira or similar ticketing systems.

Strong communication skills, able to engage with both technical and non-technical stakeholders.

Experience with product lifecycle management.

Knowledge of HR processes and best practices.

Preferred Qualifications:

Self-starter attitude, demonstrating initiative and a proactive approach to problem-solving you thrive in environments where you are empowered to take ownership of your work.

Strong sense of curiosity and a continuous improvement mindset, always seeking new ways to innovate, optimize processes and contribute creative solutions to enhance team and company goals.

Ability to independently identify areas for improvement and implement effective changes, showing a passion for experimentation and learning.

Salary Range: $75 - $85 per hour on w2

The above pay range represents the expected salary range for this job requisition. In determining your pay, we'll consider your location, experience, and other job-related factors.

Schedule:

40 hours per week

8 hours Shift

5 days a week

Safety:

Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. An IMCS Group recruiter will confirm and share more details with you during the interview process.

IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

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