Workplace Receptionist

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Job description

Description

Experience Level: 3-5 years Greets vendors, customers, job applicants and other visitors, and arranges for transportation services, when needed.

May operate a switchboard to route incoming calls and place outgoing calls.

Requires a high school diploma or its equivalent with experience in the field or in a related area.

Has knowledge of commonly used concepts, practices, and procedures within a particular field.

Relies on instructions and pre-established guidelines to perform the functions of the job.

Works under immediate supervision. Primary job functions do not typically require exercising independent judgment.

Typically reports to a supervisor or manager.

Key Responsibilities:

Provide continuous coverage for the front desk. Greet visitors and notify personnel of visitor arrival.

Monitor employee and visitor flow in and out of buildings.

Maintain security requirements by ensuring visitors sign into electronic visitor kiosk and by distributing guest badges.

Cover other receptionist lunch breaks as required.

Pre-register guests using visitor system tool

Ensure that unauthorized individuals are not granted access to buildings.

Ensure that employees are using proper access badges.

Alert Security or Workplace staff of any disturbances or potentially dangerous situations.

Maintain professional appearance of building lobby or reception area.

Receive and route all deliveries at the front desk. Interact with vendors, couriers and delivery personnel.

Contact appropriate employees to accept deliveries.

Assist with ticket reporting and event tracking

Assist with departmental purchases, payment and tracking as it pertains to vendors

Provide information on all available types of spaces and amenities, technology and services offered at client locations

Assist with conference room bookings and set up.

May assist Workplace staff with event support and event calendar.

Partnership on ideas for the best onsite experience

Other tasks as assigned

Customer and employee support:

Answer inquiries directly or direct to appropriate employee.

Communicate with employees on site-specific issues

Provide friendly and helpful support in person as well as via Slack and email

Act as point of contact in case of an emergency or disaster, coordinating with Workplace staff

May be required to create and regularly update internal web pages and Slack Channels

Minimum qualifications and requirements:

High School diploma or equivalent

Experience with vendor management, corporate security and safety programs a plus

Experience with maintainingctivating employee visitor badges

Excellent oral and written skills and proficiency with all Microsoft Office applications is required

Regular attendance and punctuality

Who are you?

You are a friendly people person, who is comfortable meeting new people

Customer service minded - pleasant, friendly, cheerful, energetic, courteous and professional

Flexible and able to multi-task effectively

Organized and able to prioritize effectively

Willing to learn new things - you are inquisitive!

• Only those lawfully authorized to work in the designated country associated with the position will be considered.

• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

Benefits:

For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website .

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department .

Rose International has an official agreement (ID ), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

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