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Workplace Service Coordinator

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TechDigital Corporation

2024-10-01 06:41:50

Job location San Francisco, California, United States

Job type: fulltime

Job industry: Administration

Job description

Description:

The Workplace Ambassador will report to the Supervisor Workplace Services. The Workplace Ambassador, Front Desk is a constant resource for our employees and makes the first direct impression on SFDC customers.

This position requires a high level of customer service. Help make Salesforce a great place to work!

Work with and get direction from Supervisor Workplace Services to maintain and provide excellent customer service and support to the office

Assist internal customers (employees) with all REWS related items

Greet and direct guests in a timely and professional manner, assign temporary badges as required

Complete a daily check of temporary access cards. Ensure all cards are accounted for and returned daily; Maintain an electronic list of access cards assigned to staff, providing lost or damaged access card numbers to the security team for cancellation

Respond to and follow up on all incoming emails and instant messages in a timely and efficient manner

Sign for and receive FedEx/UPS/Courier packages; notify the mail team

Assist with overall maintenance of the organization, communicate any and all maintenance issues with building management in a timely and efficient manner

Help with event support.

Required Skills/Experience:

Excellent interpersonal communication skills

Proficient at using the Microsoft Office Suite and Google Apps

Must be willing/able to learn and use our internal (url removed) software application

Ability to take direction and follow oral and written instructions.

Good writing, analytical, and problem-solving skills.

Submit timesheet for approval every Friday

Must be on-site September 13-20, 2024

Top 3-5 skill sets that would make a candidate stand out?

Proficient in Google Suite and Slack

History of customer service roles (high touch, white-glove)

Team player

Ability to switch between focuses seamlessly

Inform a friend!

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