Logistics Coordinator CSR

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Job description

Pay rate range - $35/hr. to $38/hr. on W2

Work Schedule: Hybrid: Mon-Thurs in the office. Friday work from home (First 30 days in the office Monday-Friday for training)

Top Three Skill sets:

1) Advanced Excel knowledge (data analysis-pivot tables-charts-v-lookups)

2) Logistics background

3) Customer service background

Education and Years of Experience:

Bachelor's Degree in Supply Chain preferred or 3+ years' experience with 3PL warehousing, transportation, and account/order management

Job Profile and Description

Looking for a Logistics Coordinator for an open position within our supply chain network.

The position is based in Santa Ana CA. This role is designed to monitor and support day-to-day operations and will be responsible for the logistics cycle for all customer orders.

Duties and Responsibilities

• Establish and manage relations with 3PL, entities, and customer clients

• Develop and maintain daily/weekly/monthly reports and KPIs to ensure operational excellence

• Producing and distribution of department reports to various groups/stakeholders within the Supply Chain network

• Provide status of orders to various business units

• Run daily Open Order and Goods Issued reports to identify shipping and in-transit status within the SAP system

• Track and resolve warehouse and carrier shipping errors

• Attention to detail and ability to identify process improvements

• Adaptability in a fast-paced environment with the ability to manage and prioritize multiple time-sensitive tasks

• Exercise judgment within defined practices and policies in the selection of methods and techniques for obtaining solutions

• Actively support team projects and effectively communicate with team members

• Ad hoc reporting/project Management

Requirements

• Bachelor's Degree in Supply Chain preferred or 3+ years' experience with 3PL warehousing, transportation and account/order management

• Demonstrated ability to analyze information to identify, escalate, and make recommendations

• Strong interpersonal and communication skills including written, verbal, and active listening

• Advanced Excel knowledge including but not limited to Pivot tables, VLOOKUP, Macros, and other advanced formulas

• Advanced Microsoft Office (Outlook, PowerPoint, etc.)

• SAP and TMS experience required

• In-depth understanding of the logistics industry's standards and best practices

• Strong time management, organization, prioritization, and follow-up skills

• Ability to complete tasks and solve problems with limited guidance and direction

• Demonstrates a strong work ethic and ability to learn

• Excellent problem-solving, decision-making, and analytical skills

• Ability to support weekends, holidays, and overtime requirements as needed

• Ability to travel as needed

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