Cloud Marketplace Operations Manager

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Job description

Pay: $75-90/hr

Duration: 1 year contract with the potential to extend or convert

Location: Remote

Manager Notes:

Looking to hire 2 different people that are expected to be mostly identical in nature

This role is functioning within their partnership operations and services department of Palo Alto Networks

This is not a technical position, they do not want a technical resource, this person will function professionally with strong communication skills. Would entertain someone who is both technical and functional but said that's a slippery slope as the functional point needs to be prevalent.

Role has potential to extend or convert to an FTE, it is a brand new role that currently only the manager occupies so there is a need long term.

Cloud industry is needed (Cloud Marketplace / Cloud Technology)

Sales Operation role with deal strategies and Cloud Marketplace (Private Offer Transactions within Cloud Marketplace specifically)

Quote to Cash / Lead to Cash

Not title oriented at all, couldn't care less about titles looking much more for what they're doing in their roles specifically.

Job Description:

We are seeking a dynamic and detail-oriented Marketplace Operations Liaison to join our team. This role will act as a crucial link between the Global Cloud Alliance team, Global Sales Operations, and Field Finance teams to expand our Marketplace business. Your primary focus will be driving deal accuracy and optimizing processes within our Lead to Cash Operations.

Key Responsibilities:

Marketplace Process Support: Act as a subject matter expert for the Marketplace process, including AWS, Microsoft Azure, and Google Cloud. Provide ongoing support and enablement to key business areas (Sales, Sales Operations, Ecosystems, Finance, etc.).

Process Development and Improvement: Identify gaps in current processes, develop new procedures, and streamline existing workflows within the Lead to Cash Operations to enhance efficiency and accuracy.

End-to-End Deal Management: Oversee the entire deal lifecycle, from sourcing and creation to post-sale finalization of Marketplace transactions.

Collaboration: Work closely with finance, legal, sales operations, and audit teams to ensure compliance and governance of all active agreements.

Automation and Efficiency: Drive initiatives to refine and automate processes, improving overall operational efficiency.

Governance and Reporting: Lead efforts in process governance and reporting, ensuring transparency and accountability in all sales activities.

Skills:

In-depth knowledge of cloud marketplaces, including AWS, Microsoft Azure, and Google Cloud.

Strong understanding of Lead to Cash processes.

Proven ability to identify and address process gaps and drive continuous improvement.

Excellent communication and collaboration skills.

Experience working with cross-functional teams to ensure compliance and operational excellence.

Strong analytical and problem-solving abilities.

Proficiency in relevant software tools and platforms.

Education:

Bachelor's degree in Business, Finance, Operations, or a related field.

Proven experience in sales operations, finance, or a related field.

Relevant certifications in cloud platforms (AWS, Azure, Google Cloud) are advantageous.

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