General Manager Santa Clara, CA, Perm Role

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Job description

Job Description:

Location :Santa Clara, CA

Perm Role

Experience level: Mid-senior

Experience required: 5 Years

Education level: Bachelor's degree

Total position: 1

Relocation assistance: Yes

We're looking for a General Manager in Santa Clara. The General Manager is a key stakeholder within our team ensuring customer satisfaction, leading company guidelines and processes, and ultimately company profitability.

The successful candidate will:

Work closely with the Distribution Manager, Warehouse, and Service in daily operations and holding departments and staff accountable

Ensure all branch departments work as one team

Identify customer issues quickly, and promptly respond with appropriate communication and/or corrective action with operations and Key Account Managers

Coordinate execution of field pricing changes and other strategic projects

Coordinate new account execution and assists with client management & retention

Collaborate with other departments to improve all business processes, efficiencies and best practices

Champion a safety-focused work environment for all operations

Carrie out all leadership responsibilities in accordance with the organization's policies and applicable laws

We are looking for candidates who:

Has 5 years of combined management experience required with a preference within the distribution industry

Has valid driver's license and acceptable driving record

Possess the ability to obtain security clearance for customer locations

Is an effective communicator and collaborator with passion for developing talent through coaching and accountability

Is able to demonstrate urgency and problem-solving skills with a dedication to customer service and associate accountability

Has the ability to learn and work within database inventory management software, route scheduling software, and Microsoft Outlook, Excel and Word

Has the ability to lift, push, and pull 50 lbs and able to perform work in outside weather conditions

Position Summary:

Functions as the in-unit leader for multiple accounts and/or contracts within a defined geography. Single point of contact and/or client liaison in support of a multi-site.

Key Duties

Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

Develops business plan and budget w/each account GM that supports the System and District goals Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Client.

Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.

Maintains Quality & Company Standards reviews and maintains reports to ensure compliance with federal, state, and local regulations and Client / System Client(s) policies and procedures.

Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention.

Basic Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree or equivalent experience

Basic Management Experience - 5 years

Basic Functional Experience - 5 years

MUST HAVE

Bachelor's Degree or equivalent experience.

5 years of Management experience.

5 years of Functional experience.

5 years of combined management experience required with a preference within the distribution industry.

Has valid driver's license and acceptable driving record.

Possess the ability to obtain security clearance for customer locations.

Has the ability to learn and work within database inventory management software, route scheduling software, and Microsoft Outlook, Excel and Word.

ADDITIONAL INFORMATION

Has the ability to lift, push, and pull 50 lbs and able to perform work in outside weather conditions.

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