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Marketing Technology Implementation Director (Adobe), Digital Experience Platform

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ServiceNow

2024-10-01 06:40:14

Job location Santa Clara, California, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Job Description

What you get to do in this role:

Build and maintain strategic relationships with Adobe, ensuring we maximize the use of their capabilities while driving their product direction to achieve marketing and ServiceNow goals

Hold Adobe accountable for delivering on their promises, ensuring we are treated as top-tier clients.

Ensure that Adobe's offerings are well-integrated and adopted across the organization and ServiceNow is using best practices and methods to improve time to market

Create a vendor score framework with Adobe to ensure compliance and delivery of contract goals

Collaborate and lead cross-functional teams, including DT, Marketing, and external partners, work with team to ensure detailed architecture and implementation plans for strategic projects are in place.

Develop and implement technical processes and align with DT architecture and governance to optimize the use of marketing technology.

Align across broader ServiceNow to ensure broader adoption of Adobe capabilities across teams inside and outside of Marketing

Ensure marketing is getting the value out of key new features like Firefly AI and AJO B2B

Lead workshops, trainings, and Adobe led analysis to ensure marketing can align current processes to Adobe capabilities

Inform a friend!

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