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Principal, Services Strategy and Strategic Execution

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Palo Alto Networks

2024-10-02 17:44:30

Job location Santa Clara, California, United States

Job type: fulltime

Job industry: Education

Job description

Job Description

Your Career

Palo Alto Networks is expanding its strategy organization and seeking a Principal to innovate strategy for our post-sales organization.

The Services Strategy & Strategic Execution team covers strategy and operations, including AI initiatives, for all post-sales functions (Customer Success, Professional Services, Technical Support). Focus areas include deploying Generative AI, developing our partner ecosystem and transforming our portfolio. This role will focus on designing & deploying AI at Scale for better Customer Support outcomes. Over time, the mandate may expand to other functions.

As a key leader, you will collaborate with top executives and cross-functional teams (Services, Product, Engineering, IT, Sales, Operations), tackling mission-critical business challenges and contributing to our industry-leading growth. This role offers a supportive, dynamic, and meritocratic environment that values innovation, learning, and teamwork. In this role, your contributions will directly impact our strategic success and drive innovation in the constantly evolving security landscape.

Your Impact

Structure and analyze complex business problems, develop hypotheses, and present data-driven recommendations

Collaborate with cross-functional stakeholders to gather insights, co-create deliverables, and drive execution to achieve business goals

Develop high-quality deliverables for exec-level consumption, including business cases and roadmap/execution plans

Play a pivotal role in shaping perspectives of senior cross-functional executives

Support strategy and business planning processes while fostering strategic capabilities across the organization

Drive transformative change within the organization, wearing multiple hats (strategy development, product & program management, execution) to do what it takes to "move the needle"

Manage matrix teams and provide coaching & mentoring to team members, to achieve post-sale business and customer objectives

Inform a friend!

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