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Senior Service Delivery Manager Location: Santa Clara,California

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2024-11-06 13:49:31

Job location Santa Clara, California, United States

Job type: all

Job industry: Transport & Logistics

Job description

Hi, Please find the below JD and let me know. Role: Senior Service Delivery Manager Location: Santa Clara,California Duration: 12+ months JD: Demonstrate expert knowledge of Oracle Order Management and SCM Cloud Modules such as Order Management, Pricing, Global Order Promising, Inventory and Costing. Must understand Sales Order Management business requirements and map requirements to Oracle Cloud functionality. Must deliver/Review functional specifications documentations for RICEFW. Write/Review business requirement documents for reports, interfaces, data conversions and application extensions. Should handle the Solution Development and configuration of End to End Order Management processes in Oracle Order Management Cloud Modules based on BR100 documents. Create/ Review and execute the test scripts for Order Management processes with the Oracle Cloud Order management. Work closely with Client Oracle SME's and Project Manager Gain Client acceptance of the Rollout solution as per Global Design template Ability to assist business user during CRP's/SIT's/UAT's Analyze business needs to help ensure Oracle solution meets the customers objectives by combining industry best practices, product knowledge, and business acumen. Should handle the data mapping and fill in FBDI documents to support the migrations to Oracle Order Management Cloud Modules from Legacy systems. Responsible for creating and implementing innovative solutions with industry-wide impact. Enables business development efforts by providing subject matter expertise. Resolves very complex customer escalations. Should have Good knowledge on handling EDI integrations with 3rd Party Applications relevant to the Order Management processes. Responsible for training Key business users to handle their day to day processes with Oracle Order Management Cloud Modules. Taking business transition from incumbent vendors/client IT during new client engagement onboarding phase. Demonstrate Knowledge of Retail / Manufacturing industry nuances for Oracle Order Management Cloud Implementations. Any University bachelors / Masters degree. Overall 8 to 12 Years experience. Having Industry Domain Experience of 5-8 years will be an added advantage. Extensive background as Consultant having covered at least 3 of the functional areas of Oracle Order Management Cloud like Order Management, Pricing, Global Order Promising, Inventory.

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