Principal Technical Product Manager (Remote)

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Job description

Title: Principal Technical Product Manager

Location: Remote

Duration: 8+ month contract

Compensation: $90.00 - $140.00/hour

Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

If interested, please contact Margot Parsons at (url removed) or call (phone number removed)

Principal Technical Product Manager - Global Player Support - Core Integrations

As a Principal Technical Product Manager (TPM), you will combine deep experiences with product leadership capabilities to provide players with essential features and supporting systems. As the TPM for Core Integrations in Global Player Support, you will be responsible for setting the direction and vision for our core platform technologies that powers our global support platform. You will work with other product leaders within our support organization to understand the current and future needs of the organization, and work collaboratively to develop a roadmap to get us there. You will partner with our game teams to define and evolve our integration strategy, ensuring we have the capabilities we need to build world-class support experiences for our players. You will report to a Senior Manager of Software Engineering.

Responsibilities:

Define and drive a vision, strategy and roadmap for Global Player Support's Core Integration team to meet the current and future goals of the organization

Manage all customer and partner relationships including game and platform teams that will integrate with the Global Player Support platform

Manage the product team backlog, create a product roadmap, foster a culture of improvement, and facilitate development practices for the team

Actively manage project scope as a result of customer and partner communications and ensure the product team is aligned with client objectives

Review and develop service-level agreements and goals with all core customers

Partner and collaborate with Engineering Management, Technical, Design, and Quality leads within the Global Player Support organization to align on the product and technical plan the team executes on

Required Qualifications

7+ years of relevant industry experience

Excellent teamwork, team leadership, communication, and stakeholder management

Understanding of distributed systems, and service to service communication patterns

Hands-on experience leading agile (scrum) teams

Experience working collaboratively on a cross-discipline team

Desired Qualifications:

Experience with API Gateway technologies

Knowledge of REST and GraphQL Services

Experience with CRM systems (Zendesk, Salesforce, etc)

Our benefits package includes:

Comprehensive medical benefits

Competitive pay

401(k) retirement plan

and much more!

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at (url removed).

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities

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