Client Solutions Director - LA/Orange County

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Job description

Job Description:

About the Role

We're looking for a talented Client Solutions Director to drive revenue by generating, negotiating and optimizing business opportunities and using data and analytics to build a consultative solution for our customers. The candidate would represent the organization for new business and relationship development in the IT Services and outsourcing industry, targeting fortune 2000 companies and build our client's market position by creating new revenue streams to augment business growth.

Any candidate in this position is expected to perform all the duties of this job description at a minimum level of satisfactory as determined by this position's managers .

In this role, your responsibilities will include:

Manage Client Relationships for Existing clients.

Lead the sales and new client acquisition effort in defined markets and geography.

Identify opportunities, present capabilities and gain commitment from prospects leading to current and future revenue.

Analyze market trends, implications and develop strategies to participate in resultant opportunities.

Act as a coach and partner to CXO's in helping them develop strategies leveraging global sourcing and establish Client as a tough leader and preferred partner to their organizations.

Stay tuned to market and competition, participate in trade events, conferences, customer forums and provide inputs to the practice teams towards developing contextual offerings that will help differentiate Client in the marketplace.

Meet and exceed sales revenue and future revenue targets.

Key Result Areas (KRA's)

Sales Revenue Generation: This position's sales target is $XX Million ACV Annual contract value.

You may find 40-50 new leads in the first three months. After that, 5-10 new leads per month should be created.

Sales Pipeline Management: Effectively manage the sales pipeline by tracking and prioritizing leads, qualifying prospects, and maintaining 3x pipeline to meet ACV goals and progressing them through the sales process.

Product Knowledge: Develop a deep understanding of the company's IT-managed services offerings and stay updated on industry trends and emerging technologies.

Market Research and Competitor Analysis: Conduct market research to identify target markets, analyze competition, and position the company's IT-managed services effectively in the market.

Proposal Development: Collaborate with the technical team to develop customized proposals and solutions that align with client requirements and compellingly present them.

Sales Reporting and Forecasting: Provide regular sales reports, including pipeline updates, revenue forecasts, and performance metrics, to management.

Collaboration and Teamwork: Work closely with internal teams, such as technical support, marketing, and project management, to ensure the smooth execution of sales projects and successful delivery of IT-managed services.

Customer Relationship Management (CRM): Utilize CRM tools effectively to track customer interactions, manage leads, and ensure accurate and up-to-date customer information.

Lead opportunity pursuit activities with the prospective client. The activities will include but not limited to:

creating sales pitch & presentation

identify client pain areas and provide inputs to practice team. o Identify competition for the given opportunity to customize the solution to address the competition along with Practice Team

Participate in discovery sessions and due diligence with the client.

Provide inputs for pricing (price to win)

Participate in Contract and SOW negotiations with the client.

Create Projected P&L for the deal for finance approval prior to or after signing the contract.

Participate in Quarterly Business Reviews with Delivery team to grow the business (cross sell).

The company reserves the right, at its discretion, to modify Key Result Areas (KRAs) as necessary to align with job progression.

Required Skills, Education, and Experience

BS in IT or Computer Science.

6+ Years of overall experience with minimum 1 year of IT Infrastructure Service experience in ANY IT Outsourcing Service Providers.

Experience in prospecting and closing new logo acquisitions, with hands on experience in RFP\RFI

Chasing sales quotas and targets.

Should be able to drive growth for the company and have experience in handling the complete business solutions cycle in right shore delivery model.

Candidate should be flexible to travel within designated region

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