INFORMATION TECHNOLOGY ANALYST (IT NETWORK SUPPORT)

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Job description

WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT

IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.

The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance today.

The City of Torrance is recruiting for an INFORMATION TECHNOLOGY ANALYST to be part of the Communications & Information Technology Department Team!

The Department

The Communication and Information Technology (CIT) Department is a dynamic technical computer organization that readily adapts to the needs of the City of Torrance. CIT administers and maintains the City's communications and computing network environment, software applications, network/hardware infrastructure, desktop computers, telephones (desktop and cellular), and mobile radio communications for Police, Fire and the entire City's wireless communication infrastructure. CIT is responsible for approximately 200+ different business applications and office automation software programs and is also responsible for ensuring the integrity and security of all data passing through or stored on our network.

The Position
The IT Network Support Unit coordinates the maintenance, testing, monitoring, security and troubleshooting for all centralized server IT hardware and software. As part of the IT Network Support team, the Information Technology Analyst (IT Network Support) administers and maintains email accounts, internet access, and server room. Together with the Systems Analyst, this individual works daily with telecommunications and computer professionals to deploy new systems, modify existing networks, and troubleshoot problems. This individual also handles non-routine or complex maintenance, testing, monitoring, security and troubleshooting and technical support for all centralized and server IT hardware and software, and assists with and conducts the overall analysis and design of systems for network operations within the City.

Information Technology Analysts also assist in the analysis of client requirements for new and existing systems, makes subsequent recommendations, and designs appropriate systems to improve automation of City processes and client productivity.

HOW TO APPLY & EXAM PROCESS

Interested candidates must submit an online application and supplemental questionnaire at .

Application submission will be accepted on a continuous basis until the position is filled. First review of applications will be those received by Sunday , September 22, 2024 at 11:59 p.m. If a sufficient number of qualified applications are received by the first review date, there is the possibility that the recruitment may close at that time.

Only those candidates who best meet the City and Department's needs will be invited to participate in the examination process, which will consist of the following components:

Panel Interview: Weighted 100% (Tentatively scheduled on October 10, 2024) Note: The tentative test date(s) will be based on a sufficient number of qualified applications received by the first review date. If a sufficient number of applications are not received by the first review date, there is the possibility that the test date may change to a later date.

SPECIAL NOTES

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Applicants with disabilities who require special testing arrangements must contact Human Resources prior to the examination date(s). If you have a disability for which you require an accommodation, please contact us at before the test date.

As a condition of employment, candidates must pass a background check.

The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.

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