Facility Operations Manager - Adecco US

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Job description

About this role As managers, human resource professionals, supervisors, trainers, quality assurance specialists, performance analysts, and industrial engineers, our first and primary responsibility is to our client companies and to the purchasers and users of the services we provide. In meeting their needs, everything we do must be of the highest levels of accuracy and integrity. We must constantly strive to improve our processes and reduce our costs in order to maintain reasonable and competitive pricing.

Secondly, we are responsible to our associates working with us at every level of our organization. We must respect their dignity and recognize their merit. Compensation must be fair and adequate. Working conditions must be clean, orderly, and safe. Associates must feel free to make suggestions and surface opportunities for improvement. There must be equal opportunity for employment, development, and advancement for those qualified. We must provide competent management and our actions must be just and ethical.

Thirdly, we are responsible to the communities in which we live and work. We must be good corporate citizens supporting good works and encouraging improvement. We must maintain in good order the property we are privileged to use and protect the environment we work within.

Fourthly, our final responsibility is to Adecco. Our business must be fiscally sound. We must experiment with new ideas. Innovation must be embraced, progressive programs developed, new methods deployed, and new services introduced.

When we operate according to these principles, we will assure continued success.

What you'll be doing
Customer Service / Delivery:
o Assure complete and on-time attainment of services delivery schedules.
o Assure daily communication, coordination, and collaboration with the designated WSI primary and secondary POCs.
o Collaborate with other departments within WSI to develop effective cross-functional relationships.
o Assure attainment of general operating plan revenue generation.
o Assure control of WIP, thru-put times, off-standard / non-billable situations, and inventory levels as applicable.
o Assure weekly SLA / KPI performance and CI progress review meetings are conducted with WSI leadership.

Services Quality:
o Assure effective systems to provide executional accuracy and output specifications conformance meets or exceeds WSI requirements.
o Assure performance of random in-process and end-item sampling and inspection as required for general application, specific products, specific operations, and specific associates.
o Assure QA data is collected, analyzed, and tracked relative to key conformance data at the associate and operational levels to assure focused and effective corrective action.
Cost Control and Reduction:
o Facilitate continuous improvement in all areas of total cost.
o Assure labor utilization efficiency of 100% or higher.
o Assure control and minimization of operating overtime.
o Assure control and continuous improvement in off-standard or other non-valued-added labor costs.
o Assure operating budget spending control performance.
o Support the introduction of new technology, methods, and systems.
o Assure protection of proprietary technologies, systems, and methods.
o Assure maximization of materials utilization.
o Assure utilization, maintenance, and protection of all assets.
o Assure accurate and prompt reporting and tracking of all daily / weekly SLA / KPI information.
Safety / Security:
o Assure consistent implementation of and compliance with all OSHA / EPA / FDA / WSI safety, ergonomic, and risk management regulations, policies, guidelines, and initiatives as they specifically relate to safe, secure, and effective operations to include the implementation of any/all new and/or revised regulations and guidelines.
o Assure regularly scheduled safety work group (Safety Committee) process audits and facility inspections are conducted, findings recorded, observations shared / communicated to all stakeholders, and recommendations evaluated and acted upon as required.
o Assure all accidents, incidents, and near misses are recorded, thoroughly investigated, solutions developed, and corrective actions implemented to prevent and/or minimize the opportunity for further reoccurrence.
o Assure that all associates receive thorough and complete new-hire and/or targeted safety training as well as any required training updates and/or required refresher training.
o Assure that in job design and methods structuring, that all safety, ergonomic, PPE, dock-locking, and guarding-shielding requirements are appropriately incorporated.
o Assure that all hazardous chemicals are labeled, containerized, stored, and handled in full compliance with all HAZMAT regulations and guidelines as applicable.
o Assure that all operation-prescribed PPE - footwear, gloves, safety glasses, face shielding, aprons, guarding, shielding, harness and lifeline, etc. - is utilized by all colleagues and associates while working within applicable areas.
o Assure complete implementation and stringent application of Lock-Out-Tag-Out (LOTO) procedures and protocols as applicable.
o Assure the implementation and continuation of an ergonomic stretching exercise program to minimize exposure to musculoskeletal / repetitive stress injuries.

Job Requirements

• 5 or more years of direct warehousing, distribution, fulfillment, and/or related experience in a supervisory and/or management role.
• 5 or more years of direct leadership experience of a team of 20 or more associates.
• A demonstrated progression of professional development and professional achievement.
• A demonstrated ability to build and sustain effective teams.
• A record of consistent KPI's, goals, and objectives attainment.
• Proven capability to work collaboratively as a member of the overall senior operational leadership team.
• Strong focus upon workforce safety and OSHA compliance.
• Clear and concise communication skills - oral and written.
• A Lean Six Sigma practitioner - green or black belt preferred.
• Proficient in the use of MS Excel, Word, and Outlook.
• 4-year degree or equivalent experience with concentration in the areas of general business management, engineering, and/or statistics.
• Ability to walk, sit, stand, and lift up to 50 lbs. for sustained periods of up to 10 hours.

Why choose us? It's an exciting time to be part of our team. We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site , you will find some of the key steps you can expect to guide you along the way.

As one of the world's largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person's journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

The anticipated annual base salary range for this position is $ 66,560 - $121,123 . Compensation varies based on a variety of factors including, but not limited to, experience, education, key skills, and geographic location. In addition to base salary, the position is also eligible for incentive compensation based on achievements outlined in the compensation plan.

Benefit offerings for full-time employment include medical, dental, vision, term life and AD&D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis up to 152 hours a year, 10 Paid Holidays, 1 Community Service Day, and up to 6 weeks of Paid Parental Leave . click apply for full job details

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