SLOT TECHNICIAN I

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Job description

Overview:
The Slot Technician is responsible for performing a wide variety of diagnoses and repairs of slot machines, with infrequent assistance; possesses extensive knowledge of both mechanical and electronic aspects of slot machine repair; provides training or assistance to lesser experienced technicians.

Responsibilities:
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

- Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.
- Replaces parts and circuit boards which have caused malfunctions and can repair circuit boards with minimal assistance.
- May utilize shop machines to fabricate standard or routine parts.
- Would be considered a technical specialist about slot machines. May occasionally act as a specialist in either mechanical or electronic areas.
- May be given regular assignments as needed to increase overall department technical knowledge.
- Maintains superior skill levels in mechanical and electronic functions.,
- Performs general and preventive maintenance slot machine inspection, machine moving and installation.
- Performs full slot machine programming and set-up as required.
- Attend and participate in meetings, completing follow-up as assigned.
- Perform work regularly and predictably.
- Other duties as assigned.

Qualifications:
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)

This knowledge and these abilities are typically acquired through the completion of an Associate's degree in Electronics or Computer Programming and 2 years of Slot/Slot repair experience; or through a minimum of 3 years progressive Slot/Slot repair experience.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

- Must obtain and maintain valid licenses / certifications per Federal, State and ERGC Gaming regulations.
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be at least twenty-one (21) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
- Prior experience in the Gaming industry strongly preferred.

KNOWLEDGE OF:

- Pertinent federal, state, and local laws, codes, and regulations.
- Team Leadership and motivational skills
- Electronics at the circuit board level.
- Technical experience and training with slots.
- Electronic and computer programming.

ABILITY TO:

- Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
- Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
- Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Communicate clearly and concisely, both orally and in writing.
- Interpret and explain policies and procedures.
- This position spends time on the casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
- Consistently communicate effectively with guests, as well as all levels of team members.
- Observe and direct actions of subordinates/trainees.
- Inspect and maintain areas for which responsible.
- Review and comprehend all necessary documentation.
- Use all machine test equipment.

Additional Details:
Closing:

The Tribal Council gives first preference in all of its employment practices to members of the Enterprise Rancheria Tribe who meet the job requirements.

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