A/V and Tech Support Specialist (Top Secret) with Security Clearance

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Job description

INNOVIM is seeking an A/V and Tech Support Specialist to support North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II). This position reports to Cheyenne Mountain Space Force Station in Colorado Springs, CO The candidate will: Perform ITW/AA Organizational-Level computer hardware maintenance/preventative maintenance inspections (install/replace/integrate) on system equipment (hard-drives, printers, clients, etc.).
Install, configure, verify, and operate the VDS, surveillance, and all associated equipment (routers, switches, etc.), Cheyenne Mountain Cable TV System consisting of several channels and broadcasts throughout the complex (including several buildings outside the complex).
Install, configure, verify, (routers, switches, etc.) and operate the Intrusion Detection System (IDS)/surveillance cameras external/internal to the facility, Vindicator Systems, and the Mobile VTCs, along with reporting circuit outages.
Work under immediate supervision and achieve technical guidance, as required, from the Project Manager.
Perform installation, removal, configuration, and operation of voice and/or non-voice communications systems including intercom and public address systems, alarm systems, teletype equipment, and terminal and communications equipment, including line drivers.
Run cables, key cables, or house wire to all video/alarm equipment, terminal connectors, lugs, pins, or screws, associated with video/alarm equipment and/or terminating equipment for non-voice circuits.
Route calls, transfer information, and handle administrative duties.
Complete various tasks such as typing, checking, and recording information. Shift work could be required to support 24 7 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule, and can remain on-site for extended periods during emergencies and drills Basic Requirements: Clearance - TS w/SCI eligibility
Certification - DoD 8570 IAT II certification (e.g., Security+ CE).
1 year of directly related experience.
Experience performing computer hardware maintenance/preventative maintenance inspections.
Experience with operating and maintaining A/V Intrusion Detection equipment.
Experience with operating and internal/external surveillance equipment. Experience performing operation and maintenance of voice and/or non-voice communications systems.
Experience with building and maintaining infrastructure and cabling video/alarm equipment. Experience providing first-look support. Must be able to complete work that requires climbing, working at heights, and in small, confined spaces such as under raised floors, inside closets, and server racks.
Must be able to complete work that requires sitting, stooping, kneeling, or crouching for long periods.
Must be able to work in noisy areas with hotter and colder temperatures than standard office environmental conditions.
Must be able to complete work that requires lifting and transporting equipment up to 50 pounds. Desired Requirements: Experience with the Vindicator Intrusion Detection Systems. Experience with the Crestron configuration and programming. Background in operations planning, work order management, and automated outage-reporting tools in a "real-time" support environment.
Demonstrated experience interfacing with high-level Customers and multiple DoD Agencies.
Experience prioritizing and managing workloads.
Have clear written and verbal communication skills.
Work independently using various communication methods. INNOVIM is committed to providing superior work in the fields of science, engineering, data analytics and technology to government agencies. We offer competitive compensation packages, including comprehensive nationwide Medical/Dental/Vision insurance programs, life insurance, matching 401k contribution and Educational/Training support.

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