Associate Director of Crisis Services

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Job description

WellPower provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.

WellPower values and is strengthened by diversity. We are committed to ending bias and discrimination in our community and ensuring equity within all aspects of our organization. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

POSITION SUMMARY:

The Associate Director of Crisis Services oversees primary points of access and the highest levels of care within WellPower's Recovery Services. Serves as a member of the Medical Services Leadership Team, and contributes to visioning, goal setting, leadership, and management of crisis programs. Work to enhance community relationships, maximize programmatic efficiencies, promote staff development, and ensure outstanding quality in the care provided to the individuals and families we serve.

PAY RANGE & BENEFITS : $105,000 - $115,000 per year

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.

All full-time, benefits eligible employees will be eligible for WellPower's benefits plan. For a full description of benefit offerings, please visit: .

RESPONSIBILITES & DUTIES:

• Provide leadership supervision to the Walk in Crisis Center and all staff within this facility.
• Represent WellPower as the primary clinical liaison to Signal and Colorado Crisis Services
• Partner with the City and County of Denver and other contractors in the operations of WellPower Behavioral Health Solutions Center, and assist in the development of the second floor of the Behavioral Health Solutions Center with community needs in mind;
• Provide leadership supervision to WellPower' s Behavioral Health Solution Center and all staff within the facility
• Represent WellPower and the Solutions Center at the Sun Valley Registered Neighborhood Organization meetings and at the good neighbor Solutions Center Advisory Committee meetings
• Provide leadership supervision to the Hospital Liaison team and all staff within this team
• Implement the goals and directives of the Chief Medical Officer (CMO) in oversight of crisis services within WellPower.
• Manage clinical services in a fee for service model and capacity driven environment and deliver performance feedback
• Actively promote a safe environment through staff engagement and training; engage and direct clinical staff to provide high quality clinical care
• Promote and facilitate the alignment, cohesion, and communication within the crisis services and between the larger department, organization, and community
• Build positive and effective employee engagement; Support the ongoing growth and development of supervisors and staff through training and skill development; Oversee all hiring, coaching, and disciplinary actions taken by supervisees.
• Collaborate with fellow WellPower departments, community partners, and referral sources through prompt and regular communication to build positive working relationships and promote efficiencies.
• Maintained trauma informed environment
• Have a robust understanding of DEIB and how it relates to staff and care for the people we serve
• Attend to infrastructure that supports the business operations of primary teams and larger crisis services (i.e. electronic health record functionality, business intelligence reporting, billing workflows, contract monitoring)
• Other duties as assigned by the CMO

QUALIFICATIONS:

• Minimum of master's degree in psychology, social work, counseling, or other similar human services/health care field.
• LCSW, LPC, LMFT, or Psychologist licensure required.
• A minimum of five (5) years of experience in community mental healthcare or similar integrated healthcare setting.
• A minimum of four (4) years supervisory and/or management responsibilities.

SKILLS AND COMPETENCIES:

• Self-motivated and directed, demonstrate strong relationship-building skills, have experience with infrastructure development and hold a high value for diversity.
• Effective management and leadership
• Demonstrated ability to work effectively with diverse
• In-depth knowledge of methods of psychotherapy, community mental health, and available community resources.
• Understanding and commitment to resiliency and well-
• Ability to establish collaborative partnerships with supervisees, colleagues, and fellow community organizations.
• Strong written and verbal communication
• Knowledge and understanding of trauma-informed care principles/practices.
• Flexibility, adaptability as well as the ability to focus attention on workflow processes, procedures, budgetary guidelines, and documentation/productivity standards.
• The ability to laugh with others and have a sense of humor

SUPERVISORY RESPONSIBILITIES: Program Managers, Assistant Program Manager, Operational Team lead

WORKING CONDITIONS: May require occasional evening or weekend hours. This hybrid position is based in Denver, Colorado and requires regular on-site time.

Why else might you want to consider working at WellPower?

• Named Top Workplace - we have been named a Top Workplace by the Denver Post for ten consecutive years
• Champion Social Justice Causes - we are committed to ending anti-Black racism in our community
• 9 Paid Holidays - including Juneteenth, Martin Luther King Jr. Day and more
• Robust Benefits Package - our benefits start at 30 hours per week and include medical, dental, and vision insurance, and a retirement match
• Employee Resource Groups - our ERG's offer a chance to connect, address workplace challenges and get support from individuals who share similar characteristics or life experiences
• Gainsharing - we offer a bonus to employees if the organization meets certain requirements for the year
• $52,000/year minimum wage for all employees - we believe that our employees should earn a livable wage conducive to the cost of living in Denver, Colorado
• Free Licensure Supervision - for LCSWs/LPCs/LMFTs
• Sports Leagues - we offer a variety of activities for our employees, including bowling, dragon boat racing, volleyball leagues, and more

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