Desktop Support Technician Onsite with Security Clearance

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Job description

Requirements Education and Experience:
The following are the education and experience required for this position:
-Associate's Degree or equivalent. -Minimum 2 - 7 years of work experience.
-At least one (1) year experience with Windows desktop support.
-At least two (2) years experience working knowledge of remote tools.
-Experience supporting industry standard software products.
-Experience supporting customers or end users one on one and working as a team to fulfill customer requests. Required Skills:
The following are REQUIRED for this position: -Public Trust Clearance (Or ability to obtain)
-ITILv4 Foundation Training and ITILv4 Foundation Certification, may be obtained within 120 days after hire.
-Possesses and applies expertise on multiple complex work assignments.
-Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.
-Operates with appreciable latitude in developing methodology and presenting solutions to problems.
-Work is performed on site in an open warehouse environment.
-Contributes to deliverables and performance metrics. Preferred Skills:
The following are DESIRED for this position: -Must be willing to work a variety of shifts, including holidays as scheduled
-Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.
-Familiarity with the following technologies: Windows, web browsers, and basic functions of Active Directory

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