Digital Account Coordinator

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Job description

The Digital Account Coordinator will support external clients and internal teams by ensuring accurate and timely entry of digital campaign orders. This entry-level role is designed to provide foundational knowledge of digital products, processes, and systems, with opportunities for future growth within the agency.

Key Responsibilities:

• Client Engagement:
  
  
  
  • Enter and review client orders, ensuring completeness and accuracy before submission to Ad Ops.
  
  
  • Respond professionally to client inquiries and resolve issues swiftly.
  
  
  • Provide basic demonstrations for order entry and identify training needs.
  
  


• Order Management:
  
  
  
  • Verify campaign requirements for programmatic, social, and search campaigns.
  
  
  • Identify and address missing components or creative issues.
  
  
  • Manage and prioritize orders based on value and urgency.
  
  
  • Communicate with internal teams about VIP orders and go-live deadlines.
  
  


• Project Coordination:
  
  
  
  • Collaborate with internal teams to ensure adherence to creative and production best practices.
  
  
  • Understand and support digital reporting and analytics metrics.
  
  


• Production Ticket Coordination:
  
  
  
  • Send production tickets to third-party vendors and provide campaign updates.
  
  
  • Act as liaison between vendors and clients.
  
  

Qualifications:

• Minimum 1 year of experience with digital technologies, including social media, PPC, and programmatic solutions.


• Excellent communication skills, including grammar, copywriting, and phone etiquette.


• Ability to thrive in a fast-paced, dynamic environment and handle stressful situations professionally.


• Strong listening and problem-solving skills, with empathy for client relations.


• Proficiency in Microsoft Office; experience with Hubspot, Placements.io, Jira, or Zen Desk is a plus.


• Understanding of digital analytics and reporting tools is advantageous.

Additional Information: The role involves participation in weekly meetings and training sessions to stay updated on products and industry changes.

Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer and Drug Free Workplace!

About Us

Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 185 television stations in 86 markets affiliated with all the major broadcast networks; and owns Tennis Channel and multicast networks Comet, CHARGE!, TBD., and The Nest. Sinclair's content is delivered via multiple platforms, including over-the-air, multi-channel video program distributors, and the nation's largest streaming aggregator of local news content, NewsON. The Company regularly uses its website as a key source of Company information which can be accessed at .

About the Team

The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk.

The base hourly compensation range for this role is $22.04 to $24.04 per hour. Final compensation for this role will be determined by various factors such as a candidates' relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, sick leave, vacation time, personal time, parental leave and employee stock purchase plan.

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