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Customer Care Rep

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TalentBurst

2024-11-05 14:46:55

Job location Berlin, Connecticut, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Customer Care Representative
Location : Berlin CT
Duration :12 Months
Payrate : $20- $21/hr

Summary:

Supports program implementation through direct interaction with customers interested in energy efficiency services
Performs administrative tasks directly related to the daily implementation and support of residential and commercial and industrial energy efficiency programs
Responsible for managing customer interactions including call activity, internet activity and tracking system lead processing for residential and/or commercial/industrial customers, as needed
May also aid in reporting and rebate processing for energy efficiency programs
Individual may also provide administrative support to other areas of Energy Efficiency
Education/Experience: Associate degree in business, marketing or the equivalent work experience
Five (5) to six (6) years related experience required.

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