House Manager

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Job description

Private Family Home, located in Greenwich, CT, is seeking an exceptional Family Household Manager to oversee the smooth running of a refined household and support its family.

Responsibilities:

• High degree of domestic service mentality with "roll-up-your-sleeves" and "all-hands-on-deck" ethos. No task is too small or too big mentality.
• Display a service-oriented mindset at all times, putting the priorities and experiences of the principal family first, keeping protection top of mind at all times.
• Perform errands as needed. Essential weekly errand includes family meal services - menu planning and execution of meals.
• Set a tone of absolute professionalism and confidentiality among household staff and vendors.
• Responsible for sourcing, training, managing and ongoing assessment of household staff and vendors. Maintain daily schedules for household staff, ensuring proper coverage, and reassess staffing needs throughout the week (overseeing tardiness and/or absences)
• Oversee meticulous daily cleaning of interiors including all aspects of general housekeeping, deep cleaning, and upkeep of the residence.
• Demonstrate a thorough knowledge of household cleaning tools and techniques, including general housekeeping processes and related tools, special surfaces cleaning (piano finish, wood, glass, leather, upholstery, silver) and onsite laundry services.
• Ability to execute roles of each household staff and fill in as needed.
• Manage all external vendors to consistently deliver the highest standard of service and output. Act as the gatekeeper/POC to all vendors.
• Be fully responsible for all aspects of property management (overseeing all property maintenance work - landscaping, house cleaners, domestic workers, property season treatments, etc.)
• Work closely with household staff to ensure seamless coordination of daily routines, events, guest & family experiences. Take the lead on coordination and planning for events and guest visits.
• Perform frequent, daily walkthroughs and inspections using household checklists to proactively identify and resolve issues. Offer real-time feedback and priorities to the team.
• Collect information, perform research as needed, and provide suggestions to the principals with the best solution to solve problems.
• Assist the principal family in all aspects of domestic support. Including overseeing of various processes related to running the home (vehicle management, administrative work, calendar management, travel, shopping, errands, event planning, formal service, pet care, etc.
• Oversee care of family pet (grooming/vet/walks, etc.)
• Create and maintain household manuals, home operations manuals, and shopping/inventory lists. Maintain, order, and organize all household supplies.
• Manage and track household budgets and expenses (i.e. review of vendor invoices for accuracy, submit and track medical claims)

Qualifications:

• MUST have experience in recruiting and managing household staff. Including, but not limited to, payroll processing. Prior experience in a domestic role (ideally in the hospitality industry, private residence, or a family office)
• Exceptional professionalism, integrity, honesty, and a strong work ethic
• Highly organized, impeccable attention to detail, exceptional organizational skills, and dedication, reliable and punctual
• Personable and gracious, with excellent people skills, polished, professional and respectful.
• Flexibility to work overtime, overnight and/or minimal travel with family, as requested.
• Have an excellent command of English. Ability to communicate effectively, both written and spoken
• Must have own transportation. There will be a need for transporting children, a car will be provided for this. Occasional errand running will be subject to gas and mileage reimbursement.
• Ability to work successfully in a team setting.
• Ability to be highly discreet in preserving the confidentiality and privacy of a high-profile family.
• Excellent, verifiable references from current and past employers
• Punctuality and reliability are vital

Compensation/Benefits:

• Up to $45/hour when temp 125-150k DOE when perm
• Medical stipend will be provided
• 2 weeks' vacation per year (must coordinate with family ahead of time, ideally will overlap with the family's vacation/holiday)
• Car will be provided to transport children
• If own car is used to run errands, gas and mileage will be reimbursed.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser:

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

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