Director Supply Chain, Order to Cash End to End Process Lead

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Job description

Join Amgens Mission of Serving Patients

At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Director Supply Chain, Order to Cash End to End Process Lead

What you will do

Lets do this. Lets change the world! In this pivotal role you will ensure success within Amgen's Enterprise Resource System for the Order to Cash Process. You will be chartered with leading the team transforming our process in collaboration with implementing an upgrade to our ERP system.

Role Responsibilities:

• A leader in a business process, across functions. Accountable for delivery of program outcomes within their process. Provides direction to help teams deliver a cohesive product that aligns with business vision and works cross functionally across other process areas.

• Understands and implements corporate project management processes and industry standard methodologies which include, building and carrying out a project plan, monitoring & controlling project work, managing scope, managing resources, ensuring quality control, maintaining effective communication with team and all partners, managing risk, and monitoring and controlling project costs

• Expert company, industry and product knowledge

• Champion the project solutions and frame changes in a way that engages and excites the end-user community; provide direction and vision for change enablement effort, recognizes contributions, and celebrate accomplishments

• Cross functional attitude and drive, well versed and respected throughout the business organization; Synthesize inputs gathered from a variety of sources into a cohesive product vision.

• Drive consensus across multiple parties with conflicting views; take a pragmatic/economic enterprise view while prioritizing functionality (i.e., make sacrifices for the bigger picture)

• Forward thinking and able to proactively identify risks, and weigh resulting impacts

• Uses effective verbal and written communication skills, builds enterprise and end-to-end supply chain connections; resolves conflicts / bottlenecks and effectively negotiates issue resolution

• Provide direction and vision for change enablement effort, provide deep change management expertise employing a complete and strategic view of transformation organizational change for the Digital organization. Partner with Strategy, Change, Culture, and key initiative leaders to align and connect messaging to enable agility and delivery of value to customers and partners

• Oversees the big picture; collects, digests and assembles information to drive thorough, fact-based recommendations and solutions to ensure business partners meet the business objectives

• Maintains awareness of the current industry environment (i.e., news events, trends, mergers, etc.) and peer practices that shape opportunities for customer solutions

• Leads areas of risk and identifies and tracks mitigation options to close gaps and get initiatives back on schedule

• Able to work United States west coast hours as needed and to travel domestically and internationally up to 20% of the time

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Supply Chain/Business professional we seek is a collaborative leader with these qualifications.

Basic Qualifications:

• Doctorate degree and 4 years of Supply Chain experience OR

• Masters degree and 7 years of Supply Chain experience OR

• Bachelors degree and 9 years of Supply Chain experience

Preferred Qualifications:

• 10+ years of Supply Chain and Operational Excellence experience in regulated industry

• Masters degree or equivalent in Supply Chain Management, Business Administration or Industrial Engineering

• Experience in business process re-engineering and developing and implementing technology solutions

• Experience working in a global environment with different cultures, ability to liaise/communicate effectively with different management levels and cross-functional teams

• Ability to both work in the trenches while also understanding the bigger picture

• Good understanding of GMP and pharmaceutical regulations

• Fluency in English; excellent written and oral communication skills and interpersonal skills at all organizational levels

• Instinctual critical thinking and a strong business and strategic foresight

• Work with limited direction, usually within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations and solutions and can work at both strategic and tactical levels

• Excellent conceptual problem-solving skills

• Outstanding communications skills with all levels of an organization

• Ability to challenge team members in relation to data, resources and concepts

• Fast-learner, ability to think on your feet, self-starter and great teammate

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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