Identification Services Operator II with Security Clearance

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Job description

Overview: The Identification Services Operator reports to the DSIS Program Manager and provides DOS ID services for Department employees and contractors and other federal government employees/contractors (applicants). The incumbent also performs required and mandated functions and processes and provides customer support services to system users, employees, and visitors. Primary Responsibilities: Processes applicants for DOS ID cards.
Processes applications for passport/visa photos.
Processes ID card applications.
Prepare status reports.
Provides customer service support.
Provides training to other users on integrated security management systems.
Updates files.
Identifies and resolves DOS ID card problems.
Identifies and resolves basic access control problems.
Conducts FBI fingerprints of government employees and contractors.
Conducts simple background checks.
Conducts Quality Checks on daily applicant processing.
Enrolls e-QIP applications.
Supervisory Responsibilities: N/A Education and/or Experience: High School Education.
2 years of clerical and data entry experience or 2 years of college coursework (60 credit hours).
1 year of experience working with IDMS.
1 year of experience with HSPD-12 procedures and policy
Knowledge, Skills, and Abilities: Good working knowledge of Microsoft Windows Applications/Programs.
Good typing skills.
Good customer services skills.
Ability to follow oral and written instructions.
Ability to perform work with supervision.
Ability to establish and maintain effective working relationships.
Certificates, Licenses, Registrations: None Required Security Clearance: SECRET Level Required
Final Secret clearance with ability to obtain and maintain a Top Secret clearance. Work Environment: General office environment. The primary place of performance is the Washington D.C. Metropolitan Area. Travel is required for this position.

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