Mid Technical Account Manager with Security Clearance

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Job description

Mid Technical Account Manager This position requires an active TS/Sensitive Compartmental Information (SCI) clearance or the ability to obtain a TS/Sensitive Compartmental Information (SCI) clearance to be considered. As a Mid Technical Account Manager (TAM), you will support customer journeys through DevSecOps CI/CD processes, serving as a key technical liaison and ensuring customer success. This role combines technical expertise in DevSecOps and CI/CD pipelines with strong customer engagement and support. You'll manage escalations, develop innovative solutions, and contribute to the success of various customer projects. A deep understanding of DevSecOps, cloud systems, and CI/CD pipelines is essential. Compensation & Benefits: Estimated Starting Salary Range for Mid Technical Account Manager: Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Mid Technical Account Manager Responsibilities Include: Act as a technical sales engineer, supporting DevSecOps CI/CD processes and ensuring customer success. Manage customer escalations and facilitate smooth customer journeys through complex lifecycle stages (e.g., Party Bus, Big Bang, CNAP). Build, maintain, and troubleshoot CI/CD pipelines for enterprise-scale applications. Collaborate with cross-functional teams to ensure the successful implementation of DevSecOps solutions. Provide expertise in source version control, build/release tools, and CI/CD methodologies. Develop and maintain Infrastructure as Code (IaC) and Configuration as Code (CaC) solutions using tools like Jenkins, Packer, Terraform, and Ansible. Engage with cloud systems and architectures such as AWS, Google Cloud, and Azure, leveraging Kubernetes, Docker, and Helm for development. Serve as a generalist for DevSecOps, working on multiple complex tasks with autonomy and creativity. Performs other job-related duties as assigned Mid Technical Account Manager Experience, Education, Skills, Abilities requested: Bachelor's Degree in a related field or equivalent experience TS/SCI clearance required or the ability to obtain one U.S. Citizenship required 5+ years of experience in DevSecOps and CI/CD pipeline management. Proficiency with tools such as Jenkins, Gitlab, and containerized applications (e.g., Docker, Kubernetes). Strong experience in software development with Java, Python, JavaScript, and related frameworks. Familiarity with microservice architectures (REST, JMS, AMQP) and Linux scripting (Bash, Python). Experience with cloud platforms (AWS, Google Cloud, Azure) and Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible). Strong communication skills and the ability to work collaboratively in high-performing teams. Preferred Qualifications: Experience with Istio and a strong security-first mindset. Demonstrated ability to solve problems and learn new technologies quickly. Experience working with cross-disciplinary teams in dynamic environments. Must pass pre-employment qualifications of Cherokee Federal Company Information: ATA, LLC is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about ATA, visit Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Job Titles: DevSecOps Engineer Technical Program Manager Customer Success Engineer Solutions Architect Cloud Infrastructure Engineer Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal. Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.

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