VTC Engineer with Security Clearance
Macro Solutions, Inc.
2024-11-05 15:40:26
Washington, District of Columbia, United States
Job type: fulltime
Job industry: I.T. & Communications
Job description
Working at Macro Solutions, a leading provider of IT and management consulting services is an opportunity to collaborate with great people who have a passion for the services they provide to our clients. We are currently looking for an experienced VTC Engineer for a role on one of our Federal projects in Washington, DC. Key Responsibilities: • Ensure the current VTC infrastructure is functional and available.
• Constantly strive to increase infrastructure performance utilizing the latest technology and best implementation strategies.
• Perform regular updates and patch critical systems within the VTC environment.
• Provide customer insight into their network through monitoring and performance management.
• Utilize technical expertise to identify problem areas and opportunities for improvement in mission critical network.
• Provide insight to your team to better understand the network by turning VTC metrics into information and explaining their meaning.
• Provide and expand your skillset into areas like Cloud computing, software defined networking, and the latest enterprise CRM tools.
• Develop new methodologies and solve daily challenges to improve the client's VTC operations. Qualifications + Education: • Bachelor's degree with 5 to 8 years of related professional experience.
• Active Secret Clearance.
• Active Security+ Certification.
• Experience with supporting videoconferencing (VTC) and collaborative A/V efforts.
• Knowledge of field engineering.
• Experience with introducing new hardware or software into a new or existing environments while minimizing disruption and mitigating risks.
• Experience working with Cisco routers, switches, codecs, VCS, desktops, and multipoint control units/bridges.
• Experience in the design, engineering, and installation of conference rooms.
• Good working knowledge of VTC daily operations; manage, maintain and configure current VTC infrastructure and IT systems.
• Familiarity with Cisco and Polycom ISDN and IP VTC/Telepresence systems endpoints, AMX, Extron, Crestron, and Cisco control systems and switches. Desired Qualifications
• Experience with Cloud computing architecture, deployments, and maintenance. Macro Solutions is a woman-owned IT and management consulting firm that helps government organizations select, implement, integrate and maintain critical business solutions. A relationship company at our core, we pride ourselves on building high-touch, high-trust environments for our clients and partners, at every level of our business. Assessed at CMMI Maturity Level 3 for both Development and Services and ISO 9001:2015 certification, Macro delivers honest, powerful results from the inside, outward. Deeply invested in advancing long lasting employee relationships, our distinctive Consultant Care program ensures that our employees are always a priority at every level of the organization and has been integral to our 94% employee retention rate. Along with a supportive environment and culture that thrives on dreaming big, getting things done and having fun together, Macro Solutions offers employees a full suite of competitive benefits, including health, dental, 401(k), and paid time off. If you would like to learn more about Macro, are interested in joining our team, or would like to learn more about our Consultant Care program visit our website. Macro Solutions is an Equal Opportunity Employer.