Wireless Mobility Services Support with Security Clearance

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Job description

• Provides technical guidance, analysis, processing and scheduling of Task Orders to Region Wireless Managers in the determination and acquisition of the appropriate services/assets, scheduling dates and submission deadlines in compliance with CNIC standards. • Understand use of Contract line-Item No. (CLINs) and period of performance for the contracted devices and associated services. • Understand the Equipment line-Item No. (ELINs) associated to device lines of service for the contract period of performance. • Track G2 portal for Region Wireless Managers submission of required reports and wireless device inventory. • Understand and manage various vendor specific device account login parameters to make device changes, reset voicemail, rename (Friendly Name) of user devices, and correlate billing. • Prepare device equipment user phone listing in support of new competition and recompete of expiring contracts. • Be familiar with cellphone and smartphone vendor plans for the various vendor task orders. • Be familiar with device porting and transfer processes. • Be familiar with tracking and shipment of devices to regional wireless managers outside of HQ CNIC. • Have knowledge of the process to activate international voice and data services in a pooling plan environment. • Track and log daily actions of end users request and requirements. Qualifications:
• Knowledge of CNIC INSTRUCTION 2000.2C
• Familiarity with DON Wireless Service Contract
• Experience with wireless device management and billing

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