System Support Analyst

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Job description

4 Corner Resources is seeking a dynamic and detail-oriented System Support Analyst. This role is pivotal in supporting Maintenance Management and other system modules and technologies across our enterprise. You will work in providing data conversion, system troubleshooting, quality testing, onsite support/training, and complex data analytics. This position requires heavy excel and "big data" experience.

Must be in commutable distance of Orlando, FL.

Key Responsibilities:

Support the integrity and efficiency of services related to the Computerized Maintenance Management System (CMMS).

Resolve support tickets and perform system testing in collaboration with internal and external stakeholders.

Manage multiple projects and initiatives, ensuring timely delivery and successful outcomes.

Enhance existing business processes to improve productivity and quality.

Facilitate cross-functional integration and identify work stream impacts.

Communicate effectively with business partners and contribute to collaborative projects.

Maintain and increase knowledge of Supply Chain and Maintenance business processes and regulations.

Embrace creative solutions and challenge business paradigms for system optimization.

Required Skills:

Strong analytical and critical thinking abilities.

Excellent verbal and written communication skills.

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Visio).

Effective presentation skills.

Strong organizational skills and self-motivation.

Meticulous attention to data accuracy and quality.

Analytical and process-oriented mindset.

Enjoys travel and can adapt to occasional short-notice trips.

Effective time management to handle multiple projects and meet deadlines.

Exceptional communication skills, both qualitative and quantitative.

Commitment to continuous learning and improvement.

Ability to provide and receive constructive feedback.

Excel Skills:

Advanced data filtering, sorting, and formatting.

Expertise in combining and comparing worksheets.

Proficiency in lookups (V, H, X), pivot tables, data validation, and various formulas/functions.

Ability to create basic macros and use add-ins (preferred).

Preferred Skills:

Experience in project/process design or improvement.

Basic troubleshooting of systems, applications, and data.

Proficiency in system testing and data report development.

Background in Facilities/Biomedical fields.

Prior training experience.

Education and Experience:

Bachelor's Degree in a related field or 3-5 years of combined experience in Supply Chain, Healthcare, or Maintenance Management.

Additional Notes:

Up to 50% travel is required

This is a contract to hire opportunity

This role is 95% remote with quarterly onsite visits in Central, FL

This role offers a 4-day work week and 10-hour shifts

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