Operations Specialist

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Job description

Description:

Job Summary Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.

Education and Experience Required:

High school diploma or G.E.D, and 0-3 year's previous experience.

Normal setting for this job is: Office Setting.

Essential Duties and Responsibilities include the following.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Other minor duties may be assigned

Assists in troubleshooting and resolving safety, service, and operational issues

Creates, distributes, and closes-out customer tickets on a daily basis

Maintains and distributes department related information on a daily basis

Communicates with other supervisors and managers about operations and/or dispatch issues

Completes and maintains a variety of reports as directed by the department manager

Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor

Assists with data collection and reporting required for incentive pay programs

Assists with the processing of payments and other financial tasks as necessary

Assists in the implementation of operational projects as needed

Communicates with customers about service issues as needed

Communicates with employees about scheduling and work assignments as needed

May enter and maintain Service Machine SMART data on a daily basis

Performs other duties as assigned.

Supervisory Responsibilities this job has no supervisory duties.

Qualifications the requirements listed below are representative of the qualifications necessary to perform the job.

Preferred:

High school diploma or G.E.D, plus additional or specialized training, and zero to four years previous experience.

Certificates, Licenses, Registrations or Other Requirements None required.

Other Knowledge, Skills or Abilities Required None required.

Work Environment Listed below are key points regarding environmental demands and work environment of the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday

Required to exert physical effort in handling objects less than 30 pounds rarely

Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely

Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely

• Only those lawfully authorized to work in the designated country associated with the position will be considered.

• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

Benefits:

For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website .

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department .

Rose International has an official agreement (ID ), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

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