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Dental Specialty Center - Brandon

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Dental Care Alliance

2024-10-03 07:40:59

Job location Brandon, Florida, United States

Job type: fulltime

Job industry: Administration

Job description

Overview:
Dental Specialty Center - Brandon has an immediate opening for a full-time Dental Receptionist for our office located in Ft Myers, FL. The Dental Receptionist we hire must have at least 1+ years experience working in a dental office setting handling various dental insurance plans. We are looking for candidates that have experience with: answering phones, maintaining schedules, and managing patient files just to name a few! Must also have exceptional customer service skills; strong communication skills; and the abilities to multi-task, prioritize and follow up to ensure best practices. This position offers PTO and a full benefit package. The hours are Mon - Fri 8:00-5:00.

Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

Customer Service; acknowledge, smile and greet patients upon arrival/dismissal

Respond to patient questions and or concerns according to DCA Policies

Answering Telephones

Scheduling Appointments

Maintaining Appointment Book

Confirming Appointments

Follow up on no shows/cancellation of Appointments

Register Patients on sign in sheet

Post charges and payments to patient accounts

Checking voice-mail on a daily basis

Maintain a clean and friendly waiting area for patients

Qualifications:
Experience working in a dental health-care office

Knowledge of insurance plans (HMO/PPO)

Experience answering telephone

Must have exceptional customer service skills

Inform a friend!

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