Family Support Services Specialist

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Job description

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is looking for a talented Family Support Services Specialist who wants to make an impact in the lives of children and families.

Purpose & Impact:

The purpose of the Family Support Services Specialist is to provide assistance and support to the Case Management Organization by performing tasks such as client transportation, supervised visitation, foster parent support and any other support functions as needed.

Essential Functions:

• Use agency vehicle or personal vehicle to transport client children to and from program placements, supervised visits, medical and dental appointments.
• Maintain weekly Transportation Request form.
• Track agency vehicle mileage, service, usage.
• Perform placement follow-up contacts with assigned foster homes upon placement of children in those homes.
• Visit all assigned foster homes quarterly or more often in order to provide information and/or support.
• Prepare required reports and other documentation as instructed by unit supervisor.
• Participate in community outreach programs which shall include but are not limited to, recruitment events, foster parent meetings and support groups.
• Attend and participate in staff/professional trainings, meetings and supervision sessions.
• Responsible to carry and maintain an agency cell phone 24 hours a day.
• Function in the community without direct supervision.
• Function professionally in a team setting.
• Other duties as assigned.

Work Environment and Physical Demands

• May fill in for clerical staff by answering agency phones and assisting with filing.
• Ability and flexibility to work extended hours, respond to emergencies during off hours, and frequent travel locally and through state as required.
• Adapt to irregular working hours, perform light lifting.

Qualifications

Competencies (Skills/Knowledge & Abilities)

• Strong written and verbal communication skills
• Technical proficiency (Including Microsoft Office and typing)
• Advanced self-management, planning and organization skills.
• Ability to demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.

Required/Preferred Education and Experience

• One to three (1-3) years' experience in community service agencies is preferred.
• High School Diploma, some college preferred.

Additional eligibility qualifications

• Valid state driver's license and appropriate auto liability insurance required.
• Ability and flexibility to work extended hours, respond to emergencies during off hours, and frequent travel locally and through state as required.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

• Medical, Dental and Vision
• Teladoc (24/7 online access to doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

Lutheran Services Florida embraces diversity, equity and inclusion in all business practices. LSF is proud to be an equal opportunity employer.

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