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Senior Product Manager - Value Added Svcs

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Hertz

2024-11-05 21:39:17

Job location Estero, Florida, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

A Day in the Life:

As a Senior Product Manager on Hertz's Value Added Services (VAS) team, you will be responsible for driving improvements in our digital customer experience, ranging from booking (web and app), post-booking and check-in. You will collaborate with engineering and design teams to build scalable solutions and ship features in a complex environment. Your role will involve modernizing legacy applications, managing technical debt, and integrating various systems to enhance the customer experience.

What You'll Do:

Define and prioritize product features that will enable the growth and scale of Hertz's initiatives, which is one of the major priorities of the business.

Execute against long-term product roadmap, coordinating with operations, engineering, design, and data science teams both domestically and internationally.

Work closely with the strategy, operations, and go to market teams to ensure there is a consistent and holistic approach from pilot to scaled solutions.

Communicate across constituencies: within cross-functional team, broadly within Hertz internally and external to Hertz (partners, investors, candidates, etc.)

Ensure that we have a consistent customer focus in our research, planning and decision making

Articulate and systematically test product hypotheses

Navigate complex decision-making using product data and key performance indicators

Identify and implement metrics for estimating the impact of changes to the existing risk management platforms and tools.

What We're Looking For:

5+ years of Product Management experience

A 4-year degree in Computer Science or substantially similar program

Experience shipping successful consumer facing products: including defining outcome-driven product roadmaps, prioritizing competing requests and managing backlogs.

Proven experience in building seamless and engaging consumer-facing products, preferably in e-commerce.

Ability to drive roadmap and execution of a product with significant operational complexity.

Work deeply with engineering and design team to ideate on solutions to business problems.

Capability to impact areas outside of immediate scope, especially in cross-functional initiatives.

Run competitive benchmark and internal data assessments to uncover new opportunities and turn them into insights that align with company goals

Strong communication skills, with the ability to work with cross-functional partners to gather requirements and explain outcomes.

Strong product sense, aligning work with business objectives and making appropriate trade-offs.

Experience with Agile development methodologies and collaboration tools such as JIRA, Confluence, and Figma.

Specific experience in vehicle rental, used vehicle markets or travel services is desirable.

We expect the starting salary to be around $150,000 with annual bonus and profit sharing eligibility. The actual salary will be determined based on years of relevant work experience

What You'll Get:

Up to 40% off any standard Hertz Rental

Paid Time Off

Medical, Dental & Vision plan options

Retirement programs, including 401(k) employer matching

Paid Parental Leave & Adoption Assistance

Employee Assistance Program for employees & family

Educational Reimbursement & Discounts

Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

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