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Technical Software Specialist - Revit

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Alpine

2024-11-05 15:39:28

Job location Florida, Florida, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Job Description

Alpine is seeking to add a Software Consultant in the south Florida region, who will maintain existing customers and support new business opportunities by providing demonstrations and technical assistance to end users. The Software Consultant will be assigned to a territory and will be the key technical advisor in consulting and educating customers on Alpine's proprietary software suite.

Primary Responsibilities:

Partner with customers to help them get the most out of Alpine software and improve their business operations.

Maintain existing customers and support new business opportunities by providing demonstrations and technical assistance to end users.

Partner with sales in new account acquisitions.

Evaluate plant operations of prospects to determine how they may utilize Alpine software to increase productivity and reduce paperwork.

Manage technical project of initial installation, business rule files, and software training through the transition of support to the Help Desk team.

Act as Software Expert in the designated territory for escalated and higher level requests.

Introduce customers to new software features.

Partner with territory salesperson on customer priorities.

Build rapport and develop lasting relationships with customers' staff.

Work cross-functionally with software development on territory market needs.

Other duties as assigned.

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