Accounts Receivable Agent Liaison (Remote 8am-5pm EST)

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Job description

Overview:
The Opportunity

Accounts Receivable Agent Liaison - Remote Opportunity (Must be located in FL, GA, SC, AL, TX, NJ, AZ, MI, NV, or PA)

Pay starting at $19.25 per hour

We are seeking to add an Accounts Receivable Agent Liaison to our team. This role is a remote opportunity but applicants should note that they must live in one of the follow states: FL, GA, SC, AL, X, or PA. Our accounts receivable team plays an important role of working closely with insurance agents to ensure policy premiums are collected and applied to the correct policy. As an A/R Agent Liaison, job duties include analyzing an agent's account and calling for past due amounts. They will also request notices of cancellation and post checks as necessary. The ideal candidate for this role will have great customer service skills, the ability to multi-task, and be detail oriented.

Benefits of Joining Our Team:

Paid Time Off

10 Paid Holidays

401(k) with company match up

Medical, Dental, & Vision insurance

Supplemental benefits including company paid long-term disability and life insurance.

Responsibilities:
Responsibilities include:

Contact agents for payment prior to initiating direct notice of cancellation of policy.

Send earned premium letters.

Research checks posted incorrectly.

Handle incoming calls, emails and faxes from agents.

Work closely with the supervisor regarding past due items.

Handle finance company calls.

Handle Company Payables calls/emails - contact agents on policies which demand immediate payment.

Prepare payments to the Agent/Finance Companies.

Request Notices of Cancellation for unpaid policies.

Post agent and finance company checks, wires, and ACHs

Rescind paid policies

Email Statements and Late Notices to agents

Prepare Daily Cash Report

Review Producer Payable Report

Qualifications:
Job Requirements:

High School Diploma or General Education Diploma (G.E.D.)

1 year of Accounts Receivable or Customer Service experience preferred

Strong customer orientation, excellent interpersonal and communication skills

Strong problem analysis and resolution skills

Must be able to prioritize and be responsive to complex issues

Detail oriented and able to multi-task

Proficient in Microsoft Word, Excel and Outlook - knowledge of accounting desired

Who We Are

Bass Underwriters, Inc. is a leading Managing General Agency for commercial property and casualty insurance. We focus on risks that fit outside the box and play a pivotal role between agents and insurance carriers. Our relationships are driven by our commitment to our independent agents, and that translates into every team here are Bass Underwriters.

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