Sales Manager- Hilton University of Florida Conference Center

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Job description

Property The Hilton University of Florida Conference Center, located on the southwest corner of the University of Florida campus, combines upscale attributes unparalleled in the Gainesville area. The hotel features over 25,000 sq ft of meeting space, award-winning dining, spacious guest rooms, and exceptional hospitality in a contemporary ambiance. The Hilton UF provides the perfect environment for work, play, or both, fostering a creative and energetic work environment where passionate individuals can thrive and create memorable experiences for our guests. We cultivate a workplace culture that values family, work-life balance, and community, and we support our associates in their career growth with Pyramid Global Hospitality. Basic Function: The Group Sales Manager is responsible for managing business development priorities, focusing on group sales systems, data analytics, and overall support for revenue generation. This role involves collaborating with sales, catering, and conference planning teams to identify and execute demand-generating initiatives through direct sales efforts, online promotions, and social media engagement. Essential Functions: Generate group, event, and transient business opportunities through direct solicitation efforts. Maintain positive, professional relationships with clients through effective communication. Monitor booking entries by sales, catering, and conference planning to ensure accuracy. Maintain the Delphi database, including menus, room inventory, and packages. Maximize function space and room block management in Amadeus/Delphi to optimize revenue opportunities. Assist the Director of Sales and Marketing (DOSM) with documenting sales and operations processes and identifying areas for improvement. Develop and coordinate business intelligence reports to analyze market trends and support optimal sales strategies. Track group spending and meal participation to assist the DOSM in determining profitable business segments. Collaborate with the DOSM to develop marketing communications strategies that engage customers through social media and online promotions. Attend daily sales meetings to identify periods needing sales and catering efforts. Ensure timely and accurate communication with clients regarding event coordination, including food and beverage requirements, rooming lists, and billing information. Maintain organized digital and physical client files to ensure current information is readily available. Manage assigned accounts to foster customer loyalty and stimulate revenue opportunities. Qualifications Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. 3-5 years of sales experience in the hospitality industry, with a focus on group sales is preferred. Proven track record of meeting or exceeding sales targets and goals. Strong knowledge of sales systems, particularly Amadeus/Delphi, and revenue management principles. Excellent interpersonal and communication skills, both verbal and written. Ability to analyze market trends and data to inform sales strategies. Strong organizational skills and attention to detail. Proficiency in Microsoft Office Suite and online marketing tools. Ability to work collaboratively in a team environment while managing individual responsibilities. Flexibility to work a varied schedule, including evenings and weekends as needed.

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