Logistics Coordinator I

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Job description

Who we are:

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, eBags, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

The Logistics Coordinator I is responsible for coordinating the routing process for both collect and prepaid shipments as well as coordinating transportation expectations with the appropriate carriers, both internal and external customers. This position assists in printing labels, assigning and scheduling pickups, and prepping shipments.

• Work closely with your specialist team member to ensure your assigned accounts are up to date, accurate, and meeting Samsonite standards.

• Check order readiness with Customer Service. Create routing requests by accurately entering shipment data into customer TMS. Process shipments and check into Shipping according to customer instructions.

• Build parcel and LTL shipments according to established standards for the given mode of transportation and with consideration of customer specific requirements. Check shipments into Shipping and communicate any special handling requests.

• Assist the shipping clerks with preparation and shipment closing as needed.

• Monitor and respond in a timely manner to emails sent by various departments to the Warehouse Issues email box.

• In downtime, offer support and assistance to other members of the team. This is a great opportunity to learn new functions within the department and cross train on new accounts.

• Proactively review routing guides to stay up to date on customer routing requirements and limit exposure to chargebacks.

• Logistics Coordinator I position will require some supervision and guidance from the Logistics Specialist and Logistics Manager.

Minimum Requirements

• High school diploma and at least 3 years of experience in a logistics environment.

• Willingness to work long hours/weekends in a Warehouse Office environment.

Preferred Skills and Industry experience:

• Truckload and LTL shipping experience.

• High level of knowledge in Microsoft Office applications, specifically Excel.

• Strong SAP experience.

• Parcel shipping in addition to TL and LTL.

• Excellent written and verbal communication skills as the position will communicate to employees at all levels both internally and externally.

Why you'll love working here:

• Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
• Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.
• Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

What we value:

At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

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