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Regional Director of Operations

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Chuze Fitness

2024-10-01 13:48:35

Job location Jacksonville, Florida, United States

Job type: fulltime

Job industry: Executive Positions

Job description

Job Description

$99,000 - $120,000 / per year

The Regional Director of Operations (RDO) will oversee District Management Teams and lead through them to drive unit execution in the assigned Region. You will be responsible for all Operational Excellence aspects, including outstanding leadership, culture, customer service, and cleanliness. RDOs will also collaborate with senior Chuze leaders on the timing of change initiatives, implementation planning, and securing the resources needed to execute as seamlessly as possible. You will need to build and leverage relationships in other departments, anticipate and navigate challenges, and be responsible for building the leadership pipeline within your Region.

You will lead up to 30 locations with as many as 6 direct reports.

Establish the best management teams at every unit through district teams and instill a spirit of service and hospitality, starting with kindness.

Hire, train, and maintain a leadership pipeline as needed and collaborate with the Talent Acquisition and Learning and Development teams for support when needed

Build strong and trusting relationships with District Managers, providing leadership and development to optimize both individual and team performance

Promote a culture of continuous improvement and adaptability while creating an environment that is fun and connects our teams to the higher purpose of bringing hospitality to the fitness industry

Ensure accountability and expectations are streamlined and communicated

Be the example and maintain compliance with company policy and procedures

Spend time in the clubs to evaluate the experience from a member perspective and be able to identify barriers to operational excellence

Lead change management and ensure the "why" is clearly understood to navigate and overcome resistance

Present, when available, in Company Training ie. Manager Leadership and Development Workshops.

Evaluate company strategy, determine how we can be more efficient, and recommend changes to the organization

Shop competitors once per quarter to understand competition and industry trends

Maintain productive and proactive cross-departmental communication with all business partners and key stakeholders

Understand existing labor strategy and help District Teams train, empower, and hold accountable local leadership to adhere to labor budgets and expectations with controllables

Act as District Leader, as needed, to support clubs when the District Team is undersupported or on vacation.

Write, schedule, and execute annual performance evaluations for direct reports that are timely and constructive

Support communication and guidance for crisis management

Perks & Benefits

Flex PTO

Device stipend $20 per pay period

401(k) Plan (eligible after 30 days)

Medical Insurance with a large employer contribution

Supplement Insurances: Dental, Vision, Life, STD, Accident, and more (plans may change from year to year)

Free gym membership

1 free gym membership to gift to a family member or friend

Discounts in clubs and through vendor partners

Inform a friend!

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