Restaurant General Manager

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Job description

Job Description

Your Role at Raising Cane's:

The Restaurant Leader is responsible for strategic direction for their restaurant and must maintain operations standards and drive results through people development, sales and profit growth. This role is tasked with teaching, modeling and upholding Raising Cane's culture standards for all crewmembers, customers and partners.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

Your Impact and Responsibilities:

Purpose of the position:

Ensures overall financial success of the restaurant and is responsible for forecasting and budgeting

Ensures overall restaurant compliance to company standards, policies and laws

Hires and terminates management-level crewmembers including status change and payroll process

Creates crewmember work and training schedules

Develops management-level crewmembers including performance management

Acts as manager on duty, opens and closes the restaurant, manages cash handling

Monitors profit and loss statements, develops and executes strategy in all areas of financial and operational performance

General to the role:

Enforces Raising Cane's policies and standards

Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed

Deploys crewmembers during a shift and provides exemplary customer service

Utilizes reward and recognition program for the crewmembers in the restaurant

Authorizes employee functions requiring manager approval (e.g. discounts, timeclock overrides, etc.)

Ensures cleanliness of the restaurant and ensures the facility is in good working order

Achieves and maintains training restaurant status

Achieves "meets expectations" or better metrics in all crewmember and operations performance metrics

Completes other duties as assigned

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