Center Director

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Job description

Overview:
HealthPro Heritage has a great BCBA Center Director Opportunity in Lakeland, FL

Why Choose HealthPro Heritage?

Purpose-Driven Work: Be part of a mission-driven organization dedicated to compassionate care and innovative therapy solutions.

Growth Opportunities: Enjoy continuous learning and development opportunities tailored to support your professional growth.

Collaborative Culture: Thrive in a supportive environment where teamwork, respect, and open communication are at the heart of everything we do.

Commitment to Excellence: Join a team recognized for clinical expertise and commitment to delivering high-quality care and outcomes.

Competitive Benefits Package: Enjoy competitive compensation along with a comprehensive benefits package designed with YOU in mind!

Join Us in Making a Difference

At HealthPro Heritage, we offer a fulfilling career where you can positively impact lives and achieve personal and professional growth. As a therapist-led, diverse organization, we provide clinical services across various settings, including nursing facilities, retirement communities, hospitals, home care, and pediatric schools and clinics. Join us to be part of a team that values your skills, listens to your input, and makes a meaningful difference in the community.

I look forward to speaking with you!

Alyssa Sebastian
Pediatric Recruiter

HealthPRO Pediatrics

T: (phone number removed)

(url removed)

Responsibilities:
Responsible for daily leadership demonstration of behaviors and decisions that reflect the
mission, core values, vision and culture of the organization.

• Provide coverage as needed for short term absences or provider shortages.
• Sets expectations for performance, compliance and quality standards
• Provides support related to quality of documentation and timely completion
• Cultivates a high performing team across all center services to achieve identified
standards on a consistent basis
• Analyze weekly metrics to support and coach team, problem solving barriers and
providing solutions for performance improvement
• Supervises the Lead Therapists to ensure quality and performance standards are
consistently demonstrated
• Meet with lead team on a weekly to review KPIs and strategies solutions to barrier
• Responsible for Clinic P&L and achieving/exceeding budget performance
• Adheres to, implements, and maintains organization policies and procedures
• Delivers any necessary corrective action or performance improvement plan
• Leads needed service delivery changes in response to monthly metrics reports
• Ensures a safe, clean and engaging physical space
• Approves all expenses, purchasing of therapist supplies/ equipment
• Maintains and completes required compliance checks timely and as instructed
• Represents the organization in all external stakeholder events
• Independently identifies, resolves and /or manages out to RVP problem areas that
impede center achievement of goals and communicates success based on center
performance
• Reports on overall quality of care, customer satisfaction, employee satisfaction, and
practice standards
• Responsible for accurately reporting utilization, quality and financial metrics
• Accountable for operational triggers for identifying and communicating needs for hiring
clinical and admin staff
• Collaborates with leadership for program and business development
• Collaborate with BD team to grow referral partners through strategic initiatives and
programming
• Collaborates with School and/or Early Intervention Leads (when applicable) to meet the
needs of the business and provide opportunities for therapists across settings.
• Collaborates with leadership of all disciplines to develop and maintain group
programming
• Collaborates with other Center Directors in the region to standardize practices across
centers
• Oversees initial and ongoing training and promotes professional development and
growth across all members of the team
• Clinical Orientation for all therapists and communication with appropriate lead
regarding on the job training, shadowing and specific service line orientation
• Provides support related to continuing education for team
• Collaborates with the RVP/VP to ensure quality and relevant training for all team
members and onboarding of new staff.
• Promotes employee engagement
• Supports mentorship of new employees
• Facilitates all staff weekly/ monthly meetings and morale boosting activities

Qualifications:
Must be a BCBA and have licensure/certification in good standing

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