Online Billing Specialist

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Job description

Overview:

Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America's largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!

Role:

Under the general guidance from the Online Billing Supervisor and CentralServices Manager, the Online Billing Specialist will process invoices produced by Billing Specialists. The Online Billing Specialist position is the key check point within the company to ensure all invoices are delivered to our customers for Accounts Receivable to receive payment.

Benefits:

Excellent Health Insurance options including a FREE employee only option

Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options

FREE life insurance equal to your annualized pay rate

401k with a 50% match up to the first 6% of your contributions

7 paid Holidays

2 paid Personal days

10 paid Vacation days

Min Compensation:
USD $16.00/Hr.

Max Compensation:
USD $18.00/Hr.

Responsibilities:
Essential Duties and Responsibilities:

Process daily invoices prepared by Billing team via email, customer platform or mail

Prepare and process consolidated invoices

Help maintain the Online Issue Log

Problem solve with the appropriate party to resolve online issues

Perform checks to find resolved issues and verify all invoices are accounted for

Performs other duties as assigned

Qualifications:
Education and Experience:

High school diploma or equivalent required; Associates degree highly preferred.

Prior Billing-related experience preferred.

Experience in HVAC Industry or other service business preferred

Required Knowledge, Skills, and Abilities:

Demonstrated stable and successful work experience in billing/and or customer service

Extreme attention to detail

Strong written and verbal communication skills

Excellent computer proficiency

Excellent ability to learn software

50+ WPM typing

Experience working in a fast-paced environment with changing priorities and goals

Strong written and verbal communication skills

Strong computer proficiency

Proficient in Microsoft office and Excel

Organized detailed and self-motivated

Ability to multi-task and problem solve

Works well in a team environment as well as independently

Must demonstrate organization and prioritization skills to manage time

Must be able to work overtime, as needed

Physical requirements:

Continuously able to work in office environment

Able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer.

Continuously able to work in office environment

Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer

Continuously able to sit at a computer for up to8 hours

Able to alternate between sitting and standing, as needed throughout the day

Occasionally able to lift up to 15 lbs

Continuously requires vision, hearing, twisting, and talking

Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching

Rarely requires climbing

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