Dental Street Children's Dentistry & Orthodontics of Miami Beach

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Job description

Overview:
Main Street Childrens Dentistry & Orthodontics is seeking a talented and enthusiastic Dental Receptionist to join our dynamic team. We offer an incredible opportunity to work in a state-of-the-art dental practice, where your skills will be recognized and rewarded.

Your responsibilities will include:
• Warmly welcoming patients and visitors, creating a friendly and inviting atmosphere.
• Scheduling appointments and coordinating the dental team's daily schedule.
• Handling patient inquiries, providing information, and addressing concerns with a caring attitude.
• Managing patient records and ensuring accurate and confidential documentation.
• Assisting with insurance claims and billing processes, ensuring a smooth administrative process for patients.

Candidates must have prior Dental/and or Medical front desk experience to be considered!

Hours are: Mon - Fri 8:00-5:00

Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

Customer Service; acknowledge, smile and greet patients upon arrival/dismissal

Respond to patient questions and or concerns according to DCA Policies

Answering Telephones

Scheduling Appointments

Maintaining Appointment Book

Confirming Appointments

Follow up on no shows/cancellation of Appointments

Register Patients on sign in sheet

Post charges and payments to patient accounts

Checking voice-mail on a daily basis

Maintain a clean and friendly waiting area for patients

Qualifications:
Experience working in a dental, medical, or other health-care office, preferred

Knowledge of insurance plans (HMO/PPO), is a plus

Experience answering telephone

Must have exceptional customer service skills

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