Dental Specialty Center of Cutler Bay

---

Job description

Overview:
We are seeking a skilled and organized Dental Receptionist to join our team at our dental practice located in Cutler Bay, FL. As a Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of our dental office. If you have experience in dental/medical administrative support, excellent communication skills, and a passion for delivering top-notch patient care, we encourage you to apply. Candidates must have prior billing experience & be fluent in English & Spanish.

The hours are Mon- Fri 8:00-5:00

Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

Customer Service; acknowledge, smile and greet patients upon arrival/dismissal

Respond to patient questions and or concerns according to DCA Policies

Answering Telephones

Scheduling Appointments

Maintaining Appointment Book

Confirming Appointments

Follow up on no shows/cancellation of Appointments

Register Patients on sign in sheet

Post charges and payments to patient accounts

Checking voice-mail on a daily basis

Maintain a clean and friendly waiting area for patients

Qualifications:
Skills:

- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Detail-oriented with exceptional organizational skills -

- Must be a team player

- Must have dental/and or medical insurance/billing knowledge and verification

- Must be fluent in English & Spanish

<!– job description page –>