Environmental Services / Custodial Operations Manager 1

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Job description

Unit Description:
Put your passion for people to work and make a real impact on patient satisfaction.

Sodexo is seeking an evening Environmental Service / Custodial Operations Manager 1 of Environmental Services for Jackson Behavioral Health Hospital, a 150 bed facility, which is part of the Jackson Health System. Jackson Health is an accredited, non-profit, tertiary care hospital and the major teaching facility for the University of Miami Leonard M. Miller School of Medicine. With more than 1,550 licensed beds, Jackson Memorial Hospital is a referral center, a magnet for medical research, and home to Ryder Trauma Center - the only adult and pediatric Level 1 trauma center in Miami-Dade County.

Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

This facility also requires a 2nd level background check.

The successful candidate will:

be responsible for driving client and patient satisfaction scores;

provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;

lead teams and departmental projects and initiatives;

effectively manage the Unit Operating System; and/or

support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;

have customer service and/or guest satisfaction in a healthcare or hospitality;

possess strong leadership skills and has the ability to work independently to drive program;

monitor compliance and reach project target dates of completion;

have experience effectively managing projects within agreed upon timelines;

are results and safety driven;

are proficient with computers and other technology;

able to work a 2nd shift approximately 2PM-12AMish schedule with a weekend and vacation rotation.

Learn more about Jackson Health at

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Not the job for you?
At Sodexo, we offer Environmental Service/Housekeeping positions in Healthcare and Senior Living locations across the United States. .

Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

What We Offer:
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

Medical, Dental, Vision Care and Wellness Programs

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications & Requirements:
Basic Education Requirement - Associate's Degree or equivalent experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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